Unit Secretary - Brook Lane Inpatient | Evenings

Unit Secretary - Brook Lane Inpatient

3:00pm-11:30pm | Every Other Weekend/Holiday

32hr Bi-Weekly | Part Time

At Brook Lane, part of the Meritus Health family, we believe that exceptional behavioral health care begins with exceptional coordination. As a Unit Secretary on our inpatient adult unit, you'll be the connective tissue of a multidisciplinary team-ensuring that every detail, every order, and every interaction supports our mission to improve the mental health and well-being of our community.

This role is ideal for someone who thrives in a fast-paced, emotionally attuned environment, juggling multiple priorities with grace and precision. You'll play a vital part in patient safety and therapeutic continuity by organizing unit activities, supporting clinical workflows, and maintaining the integrity of medical and behavioral health records. Whether you're entering physician orders, coordinating with nursing and therapy staff, or fielding requests from patients and providers, your ability to stay focused and responsive will help deliver compassionate, efficient care to those in crisis and recovery.

Key Responsibilities

• Coordinate, organize, and prioritize unit activities to support patient safety and throughput
• Handle multiple simultaneous tasks and requests in a high-stress clinical setting
• Support the healthcare team by managing communications, documentation, and procedural coordination
• Maintain the integrity and accuracy of the medical record from admission through discharge
• Accurately enter and verify physician orders in the electronic health record (EHR) system (inpatient setting)
• Interact professionally with physicians, patients, visitors, and staff-often exceeding 100 unique interactions daily
• Uphold Meritus Health's values of compassion, excellence, integrity, and collaboration in every task

Minimum Qualifications:

Education

• High school diploma or equivalent required
• Completion of an accredited business or medical assistant course, or equivalent experience required

Experience

• Familiarity with medical terminology, clerical-level typing, and Windows-based applications preferred

Licensure/Certification

• Not applicable

Knowledge, Skills, and Abilities

• Exceptional interpersonal skills to work effectively with individuals from diverse backgrounds
• Strong organizational skills to prioritize and manage multiple events and requests simultaneously
• Ability to remain focused and responsive in a dynamic, high-volume environment
• Professional communication and customer service skills
• Comfort interacting with a wide range of individuals, including physicians, patients, department heads, and visitors
• Commitment to accuracy, timeliness, and patient-centered service

Caring for Our Team

We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes:

• Health, Dental, and Vision Insurance

Coverage begins on the first of the month following your hire date.

• Life Insurance & Disability Coverage

Includes company-paid life insurance, as well as short- and long-term disability benefits to provide peace of mind.

• Paid Time Off (PTO)

A generous PTO program designed to help you recharge and maintain a healthy work-life balance.

• 401(k) Retirement Plan

Benefit from a robust company match to support your long-term financial goals.

• Education Assistance & Tuition Reimbursement

Support for your continued learning and career growth.

• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)

Options to save pre-tax dollars for eligible healthcare and dependent care expenses.

• Shift Differential Pay

Team members working evening, night, or weekend shifts may be eligible for additional pay.

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.