Unit Coordinator Mon - Fri 7am - 3:30m

Penn Medicine

West Chester, PA

JOB DETAILS
SKILLS
Administrative Skills, Bed Management, Central Supply, Communication Skills, Communication Systems, Compensation and Benefits, Customer Support/Service, Employee Benefits, Healthcare, Hospital, Leadership, Medicine, Nursing, Office Management, Order Management, Order Processing, Organizational Skills, Pager, Patient Care, Physician Assistant, Quality Assurance, Quality Management, Quality of Care, Registered Nurse (RN), Research Skills, Risk, Telephone Skills, Time Management
LOCATION
West Chester, PA
POSTED
2 days ago

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Unit Coordinator - Full Time on Mother Baby Unit

Monday - Friday, 7:00am - 3:30pm, 40 hours week

Summary:

  • Responsible for general office management, clerical and receptionist duties on the Nursing Unit. Facilitates order entry and processing. Coordinates administrative support activities. Adheres to Nursing Policies and Procedures and Organizational Goals and Objectives.
Communications and Customer Service 
  • Welcomes and greets patients and visitors to the unit. Demonstrates pleasant, professional communication skills when speaking with patients, visitors, nursing staff, physicians, volunteers and personnel from other departments. Answers the phone promptly using proper telephone etiquette.
  • Assists visitors find patient rooms, staff members and other resources. Facilitates transport of patients at discharge. Facilitates the patient belongings process as needed, including that the handoff of belongings occurs at admission, transfer and discharge. Facilitates calls to physician on behalf of nurses, avoiding duplication. 
  • Demonstrates correct use of communication systems such as intercom, pager system, phone functions, pneumatic tube, and other department based systems. Uses unit specific communication tools and applies to practice. Checks email regularly and posts items at the request of nursing leadership. 
  • Follows up to ensure that call bells have been addressed. Set up follow-up appointments for high-risk patients after discharge.
  • Electronic Order Management and Order Processing Provides assistance to physicians, nurses, and other healthcare professionals as needed in accurate and efficient entry of computer orders (CPOE).Provides for the accurate and timely processing of Orders.  
  • Checks hourly for Order Session Summary reports while still in existence. 
  • Communicates stat orders to the nurse immediately upon receipt. Reviews Daily Lab Orders and enters these for the next day. 
  • Performs Order Entry, Cancel Order, Order Inquiry functions when needed. Reviews orders regularly. Facilitates the patient schedule. Coordinates when there are multiple tests ordered and keeps track of patient location. 
  • Prepares charts for admission, transfer and discharge. Prints ExitCare documents upon request and puts chart copy in chart; prepares education packets at request of nurses to use in their patient teaching.
  • Manages pending admissions, discharges and transfers, conferring with RN or charge nurses on bed assignment. Prints census sheet for the next shift as requested. 
  • Performs job duties in accordance with these standards. 
  • Maintains good attendance/lateness standards in accordance with Hospital policy.
  • Performs assigned duties to maintain unit in a state of survey readiness and maintain quality initiatives.  
  • Performs assigned duties such as unit errands, stocking supplies, returning equipment to Central Supply, answering unit phone, etc. Adheres to unit programs to support patient care such as maintaining a quiet environment, customer service, etc. Attends staff meetings on a regular basis. Keeps work environment neat and organized.

    Education or Equivalent Experience:

    • H.S. Diploma/GED (Required)
    • Equivalent Experience: •And 0-1 years Training and/or experience at an acute care facility or student nurse with hospital based clinical experience •0-1 years Previous secretarial skills or healthcare experience
    We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

    Live Your Life's Work

    We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

    About the Company

    P

    Penn Medicine