Administrative Skills, Allergies, Calendar Management, Communication Skills, Community Health, Computer Systems, Customer Support/Service, Dental Insurance, Documentation, Federal Laws and Regulations, High School Diploma, Hospital, Infection Control, Insurance, Intensive Care, Medical Records, Medical Terminology, Newsletter, Nursing, Online Training, Order Processing, Patient Admissions, Patient Care, Patient Confidentiality, Patient Education, Patient Safety, Photocopy, Retirement Plan, Risk, State Laws and Regulations, Telephone Skills, Time Management, University/School Policies, Vision Plan
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Unit Clerk Req #: 0000230687
Category: Clerical / Administrative
Status: Full-Time
Shift: Evening
Facility: RWJ New Brunswick
Department: Post Intensive Care Unit-I
Pay Range: $16.00 - $17.17 per hour
Location: One Robert Wood Johnson Place, New Brunswick, NJ 08901
Job Title: Unit Clerk
Location: Main Hospital - New Brunswick
Department Name: Post Intensive Care Unit-I
Req #: 0000230687
Status: Hourly
Shift: Evening
Pay Range: $16.00 - $17.17 per hour
Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidates educational background, skills, and professional experience.
Job Overview:
Performs clerical and receptionist functions for the unit, in accordance with Robert Wood Johnson University Hospital policies and procedures, answers inquiries of a general nature by nursing staff, physicians, patients, and families, and carries out principles of positive guest relations.
Qualifications:
Required:
- High school diploma
Clerical experience Preferred:
- Medical Terminology
Scheduling Requirements:
- Evening Shift
- Mon-Fri - no weekends required
- Full-Time
- Essential Functions:
• Performs the following receptionist functions for the nursing unit in accordance with Robert Wood Johnson University Hospital policies and procedures:
• Answering the telephone within 4 rings professionally
• Answering the call bell via intercom system professionally
• Activating the paging system for both routine and emergency use
• Coordinating patient admissions, transfers, and discharges with other departments
• Carries out the principles of positive guest relations
• Demonstrates the ability to perform clerical functions required on the nursing unit in accordance with Robert Wood Johnson University Hospital policies and procedures by competently utilizing the TDS computer system for the following purposes:
• Written order entry
• Report retrieval
• Census updates related to admissions, transfers, and discharges
• Documenting and updating patient allergies, conditions, transport, and diet
• Demonstrates the ability to accept and schedule appointments for patients, photocopy medical records per policy, and maintain a log of the units activity
• Follows Robert Wood Johnson University Hospital policies and procedures related to dress code, reporting to work on time, adhering to mandatory annual training requirements, attending Unit Clerk meetings, using of appropriate ID badge, and patient confidentiality
• Applies the knowledge and skills necessary as they relate to the patient population served on his/her assigned unit
• Demonstrates good communication and customer service skills as they relate to the patient population served
• Demonstrate an awareness of patient safety initiatives at RWJUH, including but not limited to:
• The current National Patient Safety Goals
• Federal, state, and voluntary regulatory standards
• Unit or departmental specific safety initiatives
• Participate in the Infection Prevention and at least one other patient safety initiative while exhibiting an understanding of and compliance with RWJUH protocols, policies, and procedures
• Demonstrates proper handwashing techniques and participation in unit or department-specific infection prevention projects
• Handwritten information is readable when assessed
• Adheres to the current RWJUH Prohibited Abbreviations, Acronyms, and Symbol listing
• Reports errors, high-risk events, and near-misses to his/her immediate supervisor for proper follow-up
• Completion of online patient safety educational program with a score of 80 or higher
• Demonstrates understanding of information communicated through newsletters, bulletin boards, and memos
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.
- Paid Time Off (PTO)
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Retirement Plans
- Short & Long Term Disability
- Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care/Dependent Care Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits (e.g., Pet Insurance)
- Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Choosing RWJBarnabas Health:
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. RWJBarnabas Health is an Equal Opportunity Employer
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RWJ Barnabas Health Medical Inc