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Unified Communications Engineer

MANTECH

Chantilly, VA

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JOB DETAILS
SKILLS
BGP, Business-to-Business (B2B), CCNA - Cisco Certified Network Associate, CPU (Central Processing Unit), Cisco Network Systems, Cisco Unified Communications Manager (CUCM), CoS (Class of Service), Communications Engineering, Computer Certifications, Computer Systems, Conference Management, Customer Relations, DHCP (Dynamic Host Configuration Protocol), DoD Directive 8140, DoD Directive 8570, Documentation, EIGRP (Enhanced IGRP), H.323, Information Technology & Information Systems, MGCP (Media Gateway Control Protocol), Network Routing, Network Security, Network Switching, Open Shortest Path First Protocol (OSPF), Physical Demands, Problem Solving Skills, QoS (Quality of Service), Remote Access, Reporting Skills, Requirements Management, Routing Protocols, SCCP (Signaling Connection Control Point) Protocol, SIP (Session Initiation Protocol), Security Clearance, Sensitive Compartmented Information (SCI), Speech Technology, Team Player, Telephony, Top Secret Clearance, Unified Communications, VLAN (Virtual Local Area Network), VMWare ESX/ESXi, VMWare vSphere, Videoconferencing, Virtualization, VoIP (Voice over IP)
LOCATION
Chantilly, VA
POSTED
Today

MANTECH is seeking a motivated, career and customer-oriented Unified Communications Engineer to join our team in Chantilly, VA, to support a large
enterprise IT system.  

Responsibilities include, but are not limited to:

  • Resolving Unified Communications user incidents and requests, to include operational voice and video challenges

  • Resolve issues with vendor-specific multi-level video teleconferencing systems

  • Supports Moves/Adds/Changes according to the program Managed Services requirements.

  • Provides weekly report activities to manager

  • Supports the enterprise program with the installation of local and/or remote data and voice communications equipment to include but not limited to voice terminals, video conferencing units, concentrators, minicomputers, central processing units, and facsimiles.

  • Create and maintain appropriate documentation, including operational instructions

  • Work in a team with standardized solutions based on Cisco technology equipment.

Minimum Qualifications:

  • Bachelors Degree and at least 5 years of experience with information networks and related network security. Additional 2 years of experience may be substituted in lieu of degree.

  • Must meet DoD 8570 IAT II (e.g. Security+)

  • DoD 8570 computing environment certification within 6 months of hire.  Cisco CCNA Voice or equivalent certification.

  • Experience with Cisco VTC codes, Cisco VoIP endpoints, Cisco Unified Call Manager (CUCM) version 11.5 or later, Cisco Meeting Server, Cisco Telepresence Management Server or VQ Conference Manager.

  • In-depth understanding of standard voice and collaboration protocols, including SIP, H.323, MGCP, and SCCP.

  • Solid understanding of fundamental routing and switching concepts, including VLANs, STP, DHCP, and routing protocols like OSPF, BGP, and EIGRP to support voice infrastructure.

Preferred Qualifications

  • Hands-on knowledge of Cisco Expressway-C and Expressway-E equipment to facilitate secure Mobile and Remote Access (MRA) and business-to-business (B2B) collaboration.

  • Technical expertise in configuring Quality of Service (QoS) and Class of Service (CoS) to ensure optimal voice and video packet delivery across the network.

  • Experience with SolarWinds Voice/Video QoS product a plus

  • Experience in VMware ESXi and vSphere administration for hosting, configuring, and maintaining virtualized Cisco UC applications.

  • Active Cisco Certified Network Associate (CCNA) certification is highly preferred, demonstrating a strong grasp of foundational networking and collaboration principles.

Security Clearance Requirements

  • Must have a current / active Top Secret / SCI Clearance and be willing and able to obtain a polygraph.

Physical Requirements:

  • Sedentary work

About the Company

M

MANTECH