Undergraduate Admissions Counselor

American International College

Springfield, MA

JOB DETAILS
SKILLS
Communication Skills, Consulting, Customer Relationship Management (CRM), Customer Support/Service, Data Entry, Database Technology, Driver's License, Financial Aid, Internet Application, Material Moving, Microsoft Office, Persuasion Skills, Presentation/Verbal Skills, Problem Solving Skills, Student Admissions, Willing to Travel, Writing Skills
LOCATION
Springfield, MA
POSTED
30+ days ago

Essential Duties and Responsibilities

  • Identify, recruit, and enroll prospective students, serving as their primary contact while counseling them on the enrollment process and undergraduate opportunities at AIC; including but not limited to outreach regarding all facets of the admissions process, financial aid, and events. Communicate to prospective territory constituents via email, print, and phone, meeting all mandated outreach requirements.
  • Presents at on and off-site events on behalf of AIC, providing an overview of the College; including but not limited to the admissions process, financial aid, and the undergraduate college experience.
  • Conducts file review for all completed undergraduate applicants, making admissions decisions for incoming undergraduate students. Consults with undergraduate director as necessary.
  • Accurately maintains data entry in CRM and application portal; including but not limited to inquiry entry, application review, and all other pertinent communications with prospective students.
  • Schedule and conduct recruitment related travel throughout assigned territory, representing the College by attending fairs, visits, and other travel as needed.

Create, implement, and manage communications for recruitment territory, including but not limited to visit emails, letters, and posters.

Job Requirements

  • Required Degree(s): Bachelor's Degree
  • Preferred Field of Expertise: College recruitment and admissions, specifically as a tour guide, student ambassador, or student-leader, or one year experience in a related field
  • Required Licensure(s): Valid Drivers License

Knowledge/Skills/Abilities

  • Able to travel extensively (10-12 weeks per year), including evening and weekend work as required.
  • Ability to lift, load, and transport admissions materials, displays, and other equipment up to 35 pounds.
  • Excellent verbal and written communication skills; ability to represent the office and College in a professional manner, conducting compelling, persuasive presentations to both small and large groups.
  • Ability to adapt and problem-solve as needed, especially under pressure.
  • Highly motivated with a positive attitude, strong commitment to customer service.
  • Able to quickly learn new database systems.
  • Strong working knowledge of Microsoft Office.

About the Company

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American International College