Academic Affairs, Academic Background, Administrative Skills, Communication Skills, Customer Support/Service, Educational Technology, Logistics, Microsoft Office, Multitasking, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Coordination, Purchasing/Procurement, Record Keeping, Schedule Development, Service Delivery, Student Services, Time Management, Training/Teaching, Training/Teaching Curriculum, Writing Skills
LOCATION
Hampton, VA
POSTED
14 days ago
Title: Tutoring Center Support Specialist
Agency: Virginia Peninsula Community College
Location: Hampton - 650
FLSA: Nonexempt
Hiring Range: $46,500-$53,500
Full Time or Part Time: Full Time
Additional Detail
Job Description:
Virginia Peninsula Community College changes lives, empowers students to succeed, and enhances the social and economic vitality of the region through high-quality education and workforce training, excellent service, and innovative partnerships. The Learning Resources Center (LRC) is an integral part of the academic units that report to the Vice President for Academic Affairs. The LRC advances the mission of the college through a comprehensive, readily accessible collection of VPCC curriculum-related informational materials, instructional technologies, and other academic support services that meet the educational needs of students, faculty, and staff.
The Tutoring Center Support Specialist provides day-to-day operational, administrative, and program support for tutoring services. This role ensures smooth front-line operations, coordinates logistics, and supports the implementation of tutoring initiatives under the direction of the Tutoring Coordinator.
This is a full-time grant-funded position. Continuation of employment is based on funding availability. *
This position is designated as Campus Security Authority (Clery Act) and Responsible Employee (Title IX).*
Minimum Qualifications:
Demonstrated experience in administrative support or project coordination
Knowledge
Proficiency in using office software (e.g., Microsoft Office Suite, Zoom, scheduling systems)
Proficiency with standard office and technology software
General knowledge of tutoring environments, student success services, and appointment systems · Basic knowledge of customer service principles
Working knowledge of data tracking and record keeping
Skills
Strong organization skills
Excellent written and verbal communication skills
Strong problem-solving skills and decision-making abilities
Coordination and scheduling skills
Abilities
Ability to manage multiple priorities and meet deadlines
Ability to work independently and collaboratively with diverse teams
Ability to maintain confidentiality and handle sensitive information with professionalism
Ability to work a flexible schedule that may include weekend and evening hours
Ability to support virtual and in-person service delivery
Ability to work at all campus locations
Ability to work effectively in a college or academic environment
Additional Considerations:
Experience working at a two-year or four-year college or university
Familiarity with tutoring programs or student support services
Experience with scheduling software or purchasing systems