Turndown Attendant - The Drey Hotel

The Village Dallas

  • Dallas, Texas
  • 30+ days ago

    Highlights

    Work Environment: This role requires working in a fast-paced hospitality environment with a strong focus on guest satisfaction, cleanliness, and professionalism. Key Responsibilities: Prepare guest rooms for evening turndown service.

    Numbers & Facts

    LocationDallas, Texas
    Websitehttps://www.thevillagedallas.com/careers/

    Description

    Position Summary 

    We are seeking a professional and detail-oriented Turndown Attendant to provide an exceptional evening housekeeping service and create a welcoming, relaxing environment for guests. The ideal candidate is guest-focused, discreet, and committed to maintaining high hospitality standards. 

    Key Responsibilities:
    • Prepare guest rooms for evening turndown service 
    • Close curtains, adjust lighting, and create a relaxing atmosphere 
    • Neatly turn down beds and change linens when necessary 
    • Replenish towels, toiletries, and in-room amenities 
    • Remove trash and used items from guest rooms 
    • Ensure overall cleanliness, tidiness, and presentation of rooms 
    • Report maintenance issues or guest concerns promptly 
    • Respect guest privacy while delivering discreet and professional service 


    Requirements:
    • Minimum of 1 year of housekeeping or hotel service experience 
    • Ability to work independently while maintaining high standards 
    • Strong attention to detail and effective time management skills 
    • Physical ability to bend, lift, push, pull, and stand for extended periods 
    • Professional, courteous, and guest-focused attitude 
    • Availability to work evening shifts, weekends, and holidays as needed 

    Preferred Qualifications:
    • High school diploma or GED 
    • Experience in a boutique or luxury hotel environment 
    Work Environment:
    • This role requires working in a fast-paced hospitality environment with a strong focus on guest satisfaction, cleanliness, and professionalism. 

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