Position Description
Turner Construction is one of the largest and most respected construction services companies in North America, delivering more than $20 billion in annual construction across thousands of projects worldwide.
Turner Surety & Insurance Brokerage, Inc. (TSIB) serves as the Claims Manager of record for Turner Construction and Flatiron Dragados. Construction risk is core to our platform. We integrate brokerage expertise, construction operations insight, and senior-level claims leadership to protect project economics and enterprise value across complex Subcontractor Default Insurance (SDI) programs.
We are seeking a senior-level SDI Claims Director to serve as the enterprise leader for SDI claims across Turner's national portfolio. This individual will direct the strategy, adjudication, and resolution of high-exposure subcontractor default matters while leading and developing a team of SDI claims professionals.
This role carries executive visibility and direct impact on loss outcomes, contractor relationships, and overall SDI program performance.
Reports to: Vice President of Claims
Essential Duties & Responsibilities
Enterprise SDI Authority
Serve as the senior technical authority for all significant SDI claims across Turner's portfolio
Lead oversight of complex, high-severity subcontractor default events, including terminations, performance failures, and completion exposures
Protect project economics by driving disciplined, proactive claim strategies aligned with construction operations
Strategic Claim Leadership
Direct SDI claims from notice through resolution, including investigation, coverage analysis, mitigation, and recovery
Partner closely with Operations, Legal, and Risk Management to manage default events in real time
Evaluate cost-to-complete exposure, replacement contractor strategy, and schedule impact
Lead resolution strategies including negotiation, mediation, and litigation where necessary
Coverage & Program Expertise
Provide authoritative interpretation of SDI policies, including manuscript forms, endorsements, and program-specific structures
Analyze coverage triggers, notice requirements, and recovery pathways
Anticipate and respond to carrier positions and potential coverage disputes
Carrier & Market Engagement
Serve as primary liaison with SDI carriers and reinsurers on complex and high-value claims
Influence claim acceptance, reserving posture, and resolution strategy
Navigate multi-party dynamics involving carriers, brokers, reinsurers, and project stakeholders
Operational Integration
Work directly with project teams during active default scenarios to guide documentation, cost tracking, and recovery positioning
Ensure alignment between claims strategy and project execution to minimize disruption and financial exposure
Provide real-time advisory support during critical project events
Portfolio Governance & Insight
Establish and maintain consistent SDI claim governance standards across the portfolio
Enhance reporting, documentation, and data integrity within RMIS and internal systems
Identify trends in subcontractor performance, default drivers, and recovery outcomes to inform underwriting and prequalification strategy
Leadership & Team Management
Lead, mentor, and develop a team of approximately 3-4 SDI claims professionals
Provide direction, prioritization, and oversight of team workload and performance
Foster a collaborative, accountable, and high-performing team environment
Elevate technical expertise across the SDI function and support succession planning