Our client, a Trustee Services Company, is seeking a remote Trustee Sales Officer to join their growing team.
The Trustee Sale Officer is responsible for processing non-judicial foreclosures for each stage of the foreclosure process in accordance with state and local statutes, and investor/insurer requirements, through a multi-state/site and global workforce. Deliver outstanding borrower care for clients and customers. Work with Senior Trustee Sale Officer to coordinate daily workflow between each team member.
Job Requirements:
- Review all new referrals opened by trustee sale clerk to ensure accuracy and timely compliance to company and client requirements.
- Determine chain of title to determine required assignment and prepare necessary substitution of trustee.
- Review and process required mailings based on state law which includes requests for notice, review of trustee sale guarantee.
- Prepare notices for posting and publication.
- Respond to client and borrower correspondence and phone calls in a timely manner based on request.
- Comply with all escalation procedures
- Maintain regular and punctual attendance
- Performs other related duties as assigned
Qualifications:
- High school diploma or equivalent required.
- Minimum 5 years of experience in non-judicial foreclosure
- Strong ability to read and interpret title reports, determine lien priority, and identify curative issues.
- Working knowledge of foreclosure documentation, timelines, and state requirements.
- Experience with client systems such as Tempo, Black Knight, or similar CMS tools.
- Proficiency with legal documentation for foreclosure and curative processes.
- Exceptional communication skills and the ability to provide guidance across internal and external stakeholders.
- Detail-oriented and highly organized with the ability to work independently.
- Experience with VA/HUD conveyance processes preferred.
- Prior trustee sale officer or foreclosure operations background strongly preferred.
- Problems and issues faced are difficult and complex, and may require understanding of broader set of issues. Problems typically involve consideration of multiple issues and understanding of the financial/mortgage industry. Problems are typically solved through drawing from prior experience and analysis of issues.
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Harrison National Employment, LLC (Archwell Holdings, LLC)