TRUCK SHOP SERVICE MANAGER

Tonys Truck ELectric

Newark, NJ

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JOB DETAILS

SKILLS

Communication Skills, Corporate Policies, Customer Relations, Customer Satisfaction, Document Management, English Language, Establish Priorities, Leadership, Maintenance - Electrical, Maintenance Services, Multilingual, Operations, People Management, Performance Reviews, Presentation/Verbal Skills, Profit & Loss, Quality Assurance, Quality Control, Reporting Dashboards, Resolve Customer Issues, Retail Management, Safety Process, Spanish Language, Team Lead/Manager, Technical Support, Time Management, Writing Skills

LOCATION

Newark, NJ

POSTED

30+ days ago

Benefits:

Bonus based on performance
Competitive salary
Paid time off

Benefits/Perks

Competitive Compensation

About Us:

We are an Electrical Truck Shop Repair operating in a fast-paced, high-volume setting. The Shop Foreman will be responsible for overseeing daily operations, managing technicians, ensuring quality control, and maintaining workflow efficiency.
Job Summary
Seeking a motivated, experienced leader with a strong truck repair background to manage a fast-paced service center. Responsibilities include supervising technicians, handling customer inquiries, and managing documentation.
Responsibilities

Lead and manage the service team to ensure quality work, customer satisfaction, and profitability.
Oversee daily service department operations and assign tasks based on technicians' skill levels.
Prioritize workloads and adjust staffing as needed.
Ensure timely completion of repairs and maintenance.
Supervise technicians during repair processes
Inspect work after job completion for quality assurance.
Keep dashboards updated with customers interactions
Provide technical support to technicians as needed.
Assist in enforcing company policies, procedures, and safety protocols.
Assist with hiring, training, supervising, and evaluating staff.
Assist maintaining a clean shop environment.

Qualifications:

Bilingual- ENGLISH AND SPANISH
At least 8 years of experience as a shop service manager in a busy environment.
Strong leadership and management skills.
Strong customer focus and decision-making skills
Excellent communication skills, both verbal and written.
Good interpersonal and conflict resolution skills..
Successful completion of a pre-employment drug and background screening.

TRUCK SHOP SERVICE MANAGER

Tonys Truck ELectric

Newark, NJ

About the Company

Tonys Truck ELectric

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