Automotive Repair and Maintenance, Communication Skills, Computer Skills, Customer Relations, Customer Support/Service, Driver's License, High School Diploma, Life Insurance, Maintenance Services, Mathematics, Presentation/Verbal Skills, Safety Compliance, Safety Process, Safety/Work Safety, Team Lead/Manager, Vision Plan, Writing Skills
Are you ready to have FUN and break up the same old boring work shift? Do you like Halloween Costume & Ugly Sweater Contests, Achievement Luncheons, Football Jersey Days, and MORE? Are you looking for an employer who celebrates your accomplishments and a company that consistently promotes from within? Then New Holland Auto Group is the place for you!
Salary Range: $60k-65k - MUST have 3-5 years experience to qualify for pay range listed
We are looking for an experienced Truck Shop Service Advisor with a focus on Ram Trucks to join our award-winning service department team...40+ bay service department to provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.
Responsibilities
- Manage a team of technicians through scheduling and assigning work
- Provide quality, friendly, professional customer service
- Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors
- Communicate directly with technicians regarding the status of the service work as well as the estimated time for completion so that customers can be informed
- Comply with all company safety policies and procedures
- Efficiently and accurately ensure quality repair work in accordance with dealerships and factory standards
Qualifications
- Strong listening skills
- Service advisor experience preferred
- Ford, Toyota, Chrysler, Dodge, Jeep, or Ram exprerience preferred
- Ability to learn new technology, repair and service procedures and specifications
- Enjoy working in a fast-paced environment
- Positive, friendly attitude, along with a customer service mentality
- High school diploma or equivalent
- Math, Reading and Basic Computer skills
- Excellent oral and written communication skills
- Professional appearance and work ethic
- Must have a valid PA driver's license with good driving record
Benefits:
- Company Issued Uniforms
- Energetic Work Environment
- Health, Dental, Vision and Life Insurance
- 401K with Company Match
- Paid Time Off
- Advancement within the Department and/or Company
- Employee Vehicle Purchase Program
- Employee Service Discount Program
*In order to qualify for employment All applicants must pass pre-employment testing which includes: Background Checks, MVR, and Drug Testing. New Holland Auto Group is an Equal Employment Opportunity employer.