Communication Skills, Customer Relations, Customer Support/Service, Driver's License, High School Diploma, Interpersonal Skills, Needs Assessment, Order Management, Organizational Skills, Petroleum, Safety/Work Safety, Sales
LOCATION
Jackson, Mississippi
POSTED
30+ days ago
Description
Job Summary
Join our team at LV Petroleum as a Truck Service Advisor in our bustling location. In this role, you will act as the key point of contact for customers needing service, ensuring they receive the highest quality of assistance and guidance for their truck services. You will be responsible for creating and managing work orders, providing knowledgeable recommendations, and executing over-the-counter transactions with precision. Our goal is to make every traveler's experience seamless and satisfactory.
In this role, you can expect to:
Provide exceptional customer service in a fast-paced environment
Write and detail work orders accurately
Communicate effectively with customers to understand their service needs
Have a solid understanding of our products and services
Utilize suggestive selling techniques to boost sales
Maintain a safe and organized work area
Requirements
What we’re looking for:
High School Diploma or equivalent
2+ years of customer service experience, preferably in a related field
Excellent communication and interpersonal skills
Strong suggestive selling abilities
Basic computer skills, with experience in service order software preferred
A valid driver's license and the ability to work flexible hours