TRIO Student Support Services Navigator

Renton Technical College

Renton, WA

JOB DETAILS
SALARY
$65,673–$84,489 Per Year
SKILLS
Academic Advice, Alliance/Partner Management, Americans with Disabilities Act (ADA), Animal Training, Billing, Budget Management, Case Management, Childcare, Coaching, Collective Bargaining, Communication Skills, Community Programs, Compensation and Benefits, Computer Software, Conferences, Conflict Resolution, Credit Union, Customer Support/Service, Data Collection, Dental Insurance, Dental Technology, Disability Accommodations, Diversity, Driver's License, Editing, Employee Benefits, English Language, English as a Second Language (ESL/TESL), Faculty Administration, Federal Laws and Regulations, Financial Aid, Fire Safety, Flexible Spending Accounts, Genetics, Grant Administration/Management, Health Insurance, Health Plan, Healthcare, Higher Education, Home Care, Interpersonal Skills, Life Insurance, Mathematics, Microsoft Office, Military, Multitasking, Organizational Development/Management, Organizational Skills, Patient Care, Payroll Tax, People Management, Performance Analysis, Policy Implementation, Preferred Provider Organization (PPO), Program Evaluation, Project Tracking, Project/Program Coordination, Project/Program Management, Psychology, Record Keeping, Records Management, Regulations, Regulatory Compliance, Rehabilitation Act, Retirement Plan, Scholarship, Spreadsheets, State Laws and Regulations, Strategic Planning, Student Services, Tax Returns, Time Management, Training Program, Training Program Development, Training/Teaching, Tuition Fees, University/School Policies, Vietnamese Language, Vision Plan, Willing to Travel
LOCATION
Renton, WA
POSTED
30+ days ago

TRIO Student Support Services Navigator

Salary

$65,673.00 - $84,489.00 Annually

Location

3000 NE 4th Street Renton, WA

Job Type

Classified

Job Number

26-P0006

Department

Diversity, Equity and Inclusion

Opening Date

05/14/2026

Closing Date

6/5/2026 12:00 AM Pacific

  • Description
  • Benefits
  • Questions

Position

Are you passionate about supporting students from diverse communities? Join Renton Technical College as a TRIO Student Support Services (SSS) Navigator. The TRIO Navigator plays an essential role in advancing the mission of the federally funded TRIO SSS program by providing holistic academic support and guidance to students participating in the TRIO program. The Federally-funded U.S. Department of Education program is designed to increase college success for first-generation, low-income students and students with disabilities. The Navigator will support students academically persist, graduate, and transfer to four-year institutions. This includes assisting students with clarification of academic and life goals, creating individualized success planning, monitoring progress, and connecting students to college and community resources. The Navigator will also collaborate across campus departments to advance RTCs Be the Place Strategic Equity Plan and commitment to student success.

The TRIO Navigator is represented by the Renton Professional Technical Association (Prof-Tech) union. This is a full-time, classified, and overtime eligible position reporting to the Director of TRIO SSS in the Division of Diversity, Equity, and Inclusion. The pay range for this role is $65,673 - $84,489 annually. Salary placement will not exceed step 4 ($70,118) due to funding. This does not include the general wage increase effective in July. Additional information can be found on our benefits page and in the Collective Bargaining Agreement. This role is grant funded and is contingent upon sustained grant funding. The priority consideration date for this position is June 5, 2026. This position will remain open until filled.

Renton Technical College, located southeast of Seattle, has provided quality education in a variety of occupations for over 75 years. Our professional-technical certificate and degree programs offer entry and mid-level training in the areas of allied health, trades, and industry, culinary, business, technology, and automotive. Our outstanding college & career pathways program with classes in adult basic education, English as a second language, and GED preparation is available to those who need additional preparation before entering a training program and for those who simply wish to improve their math and English skills. Career Education and apprenticeships degrees round out our offerings.

Key Responsibilities / Essential Functions Include

  • Support students in identifying and cultivating educational and career goals through strengths-based conversations and individualized coaching in support of academic persistence, retention, graduation, and transfer goals.
  • Assist with recruitment, eligibility screening, and intake of new SSS participants in accordance with federal TRIO regulations and institutional procedures.
  • Manage a program caseload of TRIO participants and document services, student contacts, interventions, referrrals, and outcomes in compliance with federal reporting, institutional practices, and audit requirements.
  • Develop and facilitate TRIO centered workshops and events designed to develop and enhance academic goals.
  • Conduct regular check-ins and progress monitoring in coordination with the TRIO Director.
  • Develop and support students holistically through the implementation of individualized success plans.
  • Identify academic, financial, and personal barriers impacting student success; provide proactive interventions and referrals.
  • Connect students with tutoring, disability accommodation services, financial aid, workforce education programs, academic advising, and basic needs support.
  • Help students build college navigation skills (registration, financial aid processes, transfer steps, etc.).
  • Utilize student information platforms such as CTC Link, EAB Navigate and TRIO specific platform to track academic progress and facilitate follow-up to ensure consistent student support.
  • Provide information and referrals to both college and community programs and services. Assist students with accessing external benefits and resources as appropriate.
  • Maintain strong partnerships with community agencies related to housing, employment, healthcare, food access, and other support services.
  • Coordinate program sponsored college visits and academic enrichment activities.
  • Maintain accurate student records in compliance with federal program guidelines and college policies.
  • Contribute to data collection and reporting for the TRIO Annual Performance Report (APR).
  • Collaborate closely with campus departments and represent TRIO in student-focused events and meetings.
  • Recruit, train, and supervise TRIO student tutors who provide specialized tutoring services to program participants.
  • Perform other related projects and assignments as assigned.

Required Knowledge, Skills and Abilities

  • Experience with persons from diverse backgrounds such as sexual orientation, racial, ethnic, religious, linguistic, gender, age, socio-economic, physical and learning abilities, and a commitment to an inclusive and equitable working / learning environment.
  • Bachelors degree in Education, Psychology, or a related field from an accredited institution.
  • One year of experience with TRIO or a similar federal, state, or institutionally funded student success program providing advising, student support or college navigation.
  • Knowledge of TRIO SSS program regulations, allowable costs, and compliance requirements. Commitment to serving first-generation, low-income students, and students with disabilities.
  • Strong understanding of systemic issues impacting underrepresented, first-generation, students with disabilities, and low-income college students.
  • Experience supervising student staff and managing program budgets.
  • Experience with student case management, including use of tracking systems to monitor quarterly academic progress and document interventions.
  • Ability to maintain confidentiality, think critically and exercise independent judgment.
  • Experience maintaining accurate records, managing multiple tasks, and organizing work to meet changing priorities and deadlines.
  • Proficient knowledge of remote learning platforms and Microsoft Office, specifically experience creating & editing documents, spreadsheets, and presentations. Previous success in learning new computer software programs/platforms required.
  • Ability to establish and maintain effective working relationships with students, faculty, staff and community partners. Skilled with interpersonal communications, conflict resolution and organizational management. Ability to effectively communicate both written and verbally.
  • Proficiency in program evaluation, data collection, and federal reporting systems.
  • Experience in grant management, program compliance, evaluation, and outcomes reporting.
  • Demonstrated ability to promote universal design and accessibility. Proficiency in (or ability to learn within 6 month of hire) the production of accessible content, whether print or electronic.
  • Ability to represent the college in a positive and professional manner, while using tact, discretion and courtesy.
  • Ability to speak a regionally top spoken language other than English is preferred (Spanish, Vietnamese, Russian, Somali, and Chinese).

WORKING CONDITIONS:

Working hours are generally aligned to business hours, Monday Friday. Occasional evening and weekend work is required. Work is mostly sedentary in nature, performed in an office environment. Frequent use of a computer and exposure to terminal screens is required. Work and meetings may take place across campus. May drive/travel to trainings, conferences, and/or college events. This is mostly an in-person/on-campus position; remote work may occur as business permits.

Terms of Employment

In the interest of providing a healthy, safe and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Renton Technical College to maintain an alcohol and drug-free workplace for our employees and students.

The person hired is required to provide authorization for employment in the United States. All offers of employment are contingent to background checks, including employment and required degree/credential verification. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform successfully in the position. Finalists are required to complete the Sexual Misconduct Disclosure form as required under RCW 288.112.080. Post offer, pre-employment criminal background checks are also required.

For questions regarding this position contact recruiting@rtc.edu.

__

EEO STATEMENT: Renton Technical College provides equal opportunity in education and employment and does not discriminate on the basis of race, color national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veterans or military status, or use of a trained guide dog or service animal, as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Re-authorization Act and Washington State Law Against Discrimination, Chapter 49.60 RCW and their implementing regulations. The following college official has been designated to handle inquiries regarding the nondiscrimination policies: Title IX / EEO Coordinator, Vice President of Human Resources 3000 NE 4th Street Renton, WA 98056 (425)235-7873, titleix@rtc.edu.

Jeanne Clery statement: Notice of Availability of Annual Security and Fire Safety Report: In compliance with Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the Colleges commitment to safety and security on campus, Renton Technical College reports the mandate information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Renton Technical Colleges Annual Safety and Fire Report is available online at: https://rtc.edu/about-rtc/campus-resources/campus-security/annual-security-report.php. For information on how to access the RTC Daily Crime Log follow this link:https://rtc.edu/about-rtc/campus-resources/campus-security/daily-crime-log.php

We acknowledge that RTC sits uninvited on the ancestral land of the Puget Salish people, including the Duwamish, Suquamish, Snoqualmie, Tulalip, and Muckleshoot Nations. We are grateful to the original inhabitants of this land, upon which we gather and dialogue. We also acknowledge our increasingly virtual world, in which RTCs work is done across multiple indigenous lands, in some cases, away from Puget Salish territories. We thank the original caretakers of our local lands and waters, who are still here.

Beyond acknowledgment, we each have an obligation to learn about and support our local tribes. Find out how on our resources page, which includes scholarships for Indigenous students.

2026 Employee Benefits Summary

Coverage begins the first day of the month following the date of hire. If the date of hire is the first working day of the month, coverage begins immediately. Spouse or same-sex domestic partner, and dependent children are eligible for coverage. Eligible employees at Renton Technical College (RTC) receive a generous benefits package in addition to their paycheck, including:

Medical Insurance

Employees pay a portion of their medical care cost through payroll deduction. The employee premium is based on the choice of plan and coverage for lawful spouses, same-sex domestic partners, and dependent children. more information can be found by visiting www.hca.wa.gov/pebb

2026 Employee Monthly Contribution by Family Tier

PEBB medical Plans

Employee

Employee & Spouse

Employee & Child(ren)

Employee & Family

Kaiser Permanente NW Classic

$256

$512

$448

$704

Kaiser Permanente NW CDHP

$58

$116

$102

$160

Kaiser Permanente WA Classic

$141

$282

$247

$388

Kaiser Permanente WA CDHP

$25

$50

$44

$69

Kaiser Permanente WA Sound Choice

$102

$204

$179

$281

Kaiser Permanente WA Value

$150

$300

$263

$413

UMP Classic

$145

$290

$254

$399

UMP Select

$82

$164

$144

$226

UMP CDHP

$57

$114

$100

$157

Dental Coverage

Renton Technical College provides dental coverage at no monthly premium cost to the employee. Benefit eligible employees have 3 dental plans to choose from. Options include:

  • Uniform Dental Plan (Preferred Provider Organization -PPO plan) Administered by Washington Dental Service(WDS)
  • DeltaCare (Managed CarePlan) Administered by Washington Dental Service (WDS)
  • Willamette Dental (Managed CarePlan) Administered by WillametteDental

Vision

Renton Technical College provides vision coverage at no monthly premium cost to the employee. Benefit eligible employees have 3 vision plans to choose from. Coverage for care services and Hardware (glasses, contact lenses, etc.) vary by plan. Options include:

  • Davis Vision by MetLife
  • EyeMed
  • MetLife Vision

Waiving Medical Coverage

If you have other medical insurance, you can choose to waive medical coverage for yourself or anyfamily member. If you have existing coverage through your spouse or domestic partner, please contact the plan directly to see how they will coordinatebenefits.

If waiving medical coverage, the employee will still be covered under the dental and vision insurance plan at no monthly premium cost.

Flexible Spending Arrangement (FSA& LPFSA) & Dependent Care Assistance Program (DCAP)

The FSA, LFA and DCAP plans are offered by the College and the State of Washington. FSA is a PEBB sponsored benefit program that allows you to use pre-tax money in a calendar year to pay for certain out-of-pocket medical expenses and/or Childcare expenses.

An FSA can save you 25 - 40% on your eligible expenses. Both plans are offered as payroll deductions.

Annual contributions in 2026 for Flexible Spending Arrangements can be between a minimum of $120 to maximum of $3,400. As a "use it or lose it" IRC governed plan, medical expense reimbursements can be requested for employees, spouse, or their IRS eligible dependents.

Annual contributions in 2026 for the Limited Purpose Flexible Spending Arrangement can be between a minimum of $120 to maximum of $3,400. As a "use it or lose it" IRC governed plan, medical expense reimbursements can be requested for employee, spouse, or their IRS eligible dependents. Limited Purpose FSA is for employees enrolled in CDHP plans with HSA. Funds can only be used for dental and vision expenses only.

Dependent Care FSA (DCAP) allows you to save on child or elder care expenses. (e.g., babysitting, daycare, in-home care for an older dependent inept of self-care). Annual contribution is $7,500 for a Single person or Married couple filing a joint tax return. Contribution of $3,750 for each married participant filing separate tax returns.

Life-Insurance

Permanent employees, lawful spouse, qualified same-sex domestic partner and dependent children under 26 years of age are eligible to enroll in life Insurance. Coverage is effective first of the month following the date of employment for basic coverage; for optional coverage, amounts become effective the first of the month following approval date.

  • Basic Coverage: $35,000 Basic Term Life & $5,000 Accidental Death & Dismemberment (AD&D) This is employer provided at no cost to theemployee.
  • Supplemental Life Coverage(s): Supplemental term insurance coverage for employee, lawful spouse, qualified same-sex domestic partner and family is available in$10,000 increments from $10,000 up to $100,000, at additional cost to the employee.
  • Supplemental AD&D Coverage: Voluntary Accidental Death and Dismemberment for employee, lawful spouse, qualified same-sex domestic partner and family is available at additional cost to employee.

Life Insurance Evidence of Insurability may be required for certain supplemental coverage amounts.

Long-Term Disability (Two Plans offered)

  • Basic Plan: Employer provided and at no cost to the employee. It Provides 60% of the first $750 pre-disability monthly earnings, reduced by any deductible income. The maximum benefit $450 per month; the minimum benefit $100 per month. Benefits begin after 90 days of disability or the period of accumulated sick leave, whichever islonger.
  • 2 Optional Plans: 60% and 50% of pre-disability monthly earnings, reduced by any deductible income, and is available at additional cost to employee. Maximum benefit for 60% plan is $10,000 per month and $8,333 per month for the 50% plan. Premium for the optional plans is determined by employee type and waiting periodselected.

Retirement Options (Tax Deferred Retirement Plans)

PERS Plan 2: defined benefit plan for classified staff

  • Employee Contribution: 5.38% of gross salary

  • Employer Contribution: 5.58% of gross salary

PERS Plan 3: defined benefit & employee defined contribution for classified staff, Administrators, and Exempt employees.

  • Employee Contribution: Varies from 5% to 15%

  • Employer Contribution: 5.58% of gross salary

TRS Plan 2: defined benefit & employee defined contribution for Faculty

  • Employee Contribution: 7.54% of gross salary

  • Employer Contribution: 7.74% of gross salary

TRS Plan 3: defined benefit & employee defined contribution for Faculty

  • Employee Contribution: Varies from 5% to 15% of gross salary

  • Employer Contribution: 7.74% of gross salary

TIAA-CREF: defined contribution plan for Faculty, Administrators, and Exempt employees

  • Employee Contribution: Under 35: 5% of gross salary; 35-49: 7.5% of gross salary; 50 & over: 10% of gross salary

  • Employee and Employer contributions to applicable retirement plans are mandatory for benefit eligible employees. The amount of the deduction and contribution are dependent upon the retirement plan chosen and may vary by current contribution rates in effect.

Supplemental Retirement & Deferred Compensation Plan

Supplemental Retirement Plan: In addition to regular matched retirement, employee can voluntarily participate in a 403(b) plan and set aside a portion of their income in Pre-Tax Elective Deferral or an After-Tax (Roth) Elective Deferral. Agreements and amounts can be changed at any time.

Deferred Compensation Plan: The State of Washington 457 plan permits employee to set aside additional pre-tax earnings for retirement savings. Certain tax regulations allow employees to participate in one or both supplemental 403(b) plans and State of Washingtons 457 deferred compensation plan.

Contributions to a 403(b) or 457 plan are funded solely by the employee.

Credit Classes (Reduced Classes)

Faculty employed at 50% or more and permanent classified, exempt, or administrative staff may take almost any credit class on a space-available basis if requirements and prerequisites have been met. To get the reduced tuition rate, the employee may not register until the date listed in the enrollment calendar (usually the third day of the quarter). Hourly and probationary employees are not eligible for this reduced tuition.

Auto and Home Insurance Liberty Mutual

PEBB members may receive a discount of up to 12 percent off Liberty Mutuals auto insurance rates and up to 5 percent off Liberty Mutuals home insurance rates. In addition to the discount, Liberty Mutual also offers:

  • Discounts: based on your driving record, age, auto safety features, andmore.
  • A 12-month rate guarantee on their competitiverates.
  • Convenient payment options including automatic payroll deduction, electronic funds transfer, or direct billing athome.
  • Prompt claims service with access to localrepresentatives.

Credit Unions

Eligible employees may join one of two credit unions. Both offer member services that include payroll direct deposit, automatic bill pays, savings and checking accounts, overdraft protection, personal lines of credit and low interest loans.

  • GEZA Credit Union
  • Washington State Employees Credit Union

Mechanics Bank (Previously Home Street Bank)

As an RTC employee you are eligible for exclusive homeownership benefits with the Hometown Home Loan Program offered through Mechanics Bank. With this benefits package, you have access to vital homeownership resources.

Washington 529 Education Saving Plans

The GET program is Washingtons 529 prepaid college tuition plan that helps families with young children save for future higher education expenses. The State of Washington guarantees that the value of your account will keep pace with the cost of college tuition, no matter how much it changes in the future. More information can be found at https://wastate529.wa.gov/howgetworks

Paid Holidays

Eligible employees will be paid for the following holidays (Please refer to the collective bargaining agreement, if applicable):

  • LaborDay
  • VeteransDay
  • ThanksgivingDay
  • The day after ThanksgivingDay
  • ChristmasDay
  • New YearsDay
  • The legally designated day for Martin Luther King Jrsbirthday
  • Juneteenth
  • PresidentsDay
  • MemorialDay
  • IndependenceDay
  • Personal Holiday (1day)

Leave

Employees accrue vacation (16.67 hours per month for exempt employees), sick (8 hours per month), and personal holiday based on their classification (8 hours per year for exempt employees). Represented employees should refer to their collective bargaining agreement for accrual rates and other leaves.

Paid Family Medical Leave (PFML):

This benefit offers partially paid leave to care for yourself or a loved one in times of serious illness or injury; to bond with a new child joining your home through birth, adoption or foster placement; and for certain military-connected events if you have a family member in active-duty service.

Under the PFML program, the Employment Security Department (ESD) will replace up to 90% of an eligible employees typical weekly wage, up to the maximum, which is updated yearly. The maximum weekly benefit for 2026 is $1,647. To learn more about this benefit, please visit the ESD PFML website at https://www.paidleave.wa.gov/workers

Resources:

Health Benefits / Plan Comparisons / Plan Contact Information: www.hca.wa.gov/pebb

Retirement Programs:

Renton Technical College Benefits Office:

Oscar Gelo

HR Generalist

Phone: 425-235-7828

ogelo@rtc.edu

01

Do you have a Bachelors degree and one year of experience with TRIO or a similar federal, state, or institutionally funded student success program?

  • Yes
  • No

02

Did you complete all of the work history and education fields within the online application? Did you upload your cover letter and resume / CV? If you did not complete these fields or attach these required documents, your application will not be considered for further screening.

  • Yes
  • No

Required Question

Employer Renton Technical College

Address 3000 NE 4th Street

Renton, Washington, 98056

Website http://www.RTC.edu

About the Company

R

Renton Technical College