TRIO Assistant Academic Coach

Cleveland State University

Cleveland, OH

JOB DETAILS
SKILLS
Adult Learning, Analysis Skills, Coaching, Communication Skills, Customer Relations, Data Management, Detail Oriented, Education Regulations, Follow Through, Interpersonal Skills, Legal, Mentoring, Microsoft Access Database, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Organizational Skills, Persuasion Skills, Predictive Modeling, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Record Keeping, Social Networking, Student Services, System Integration (SI), Team Player, Time Management, Training/Teaching, University/School Policies, Writing Skills
LOCATION
Cleveland, OH
POSTED
30+ days ago

Posting Details

Posting Details Business Title: TRIO Assistant Academic Coach Posting Category: Administrative and Professional Salary Grade: 05 Salary Plan: Professional Staff - SEIU Hiring Range: Pay Rate Department: Trio Department Description: Position Location Main Campus FTE 1.0

Job Summary

Committed to student learning by ensuring student access to programs and services, helping to remove barriers to student enrollment and progression, and supporting and assisting students with achieving their educational goals. Maintains a student caseload, encouraging achievement of goals through self-assessment, reflection, and connection to campus and community resources with the goal of graduation. Assists with the developing and coordinating recruiting, outreach, and engagement programming. Implements strategies related to Student Excellence. Performs other functionally related duties as assigned.

Minimum Qualifications

Bachelors degree from an accredited university or college. Experience in advising, mentoring, tutoring, student programming, or student services in an educational or programming setting.

Preferred Qualifications

Masters degree preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study. Experience working with various student populations and recruitment efforts. Experience using an early alert/advising system powered by predictive analytics.

Knowledge, Skills, and Abilities (KSAs)

Ability to creatively motivate, empower, and recognize students. Ability to increase retention and graduation rates. Working knowledge of student development, education policies, and trends. Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop and drive change, and effectively communicate change. Ability to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed and forward-thinking. Ability to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans. Skilled in problem-solving, analysis, follow-through, influence, and persuasion. Detail-oriented and capable of managing large amounts of data, maintaining detailed comprehensive records, analyzing and organizing information, and having time management skills. Strong organizational skills, excellent interpersonal skills, and a Customer Focus" attitude and delivery. Knowledge of working with integrated software systems as an end user and utilizing social networking communications. Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint. Ability to work evenings and weekends as required.

Requisition Number PT0703779S Date: grant position or appointment expires For Funds Available: Temporary and Waiver of Posting 09102026

Special Instructions to Applicants

Applicant Instructions Offer of employment is contingent on satisfactory completion of the Universitys verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check. Applications will be exclusively accepted online at http://www.csuohio.edu/officeshrdemployment.html. Mailed or emailed application materials will not be accepted.

Hours per week: 40 Work Schedule: Typically Monday - Friday, 8:00 AM - 5:00 PM

Advertising Copy Full Time/Part Time: Full Time Posted Date: 02232026 Close Date: Application Deadline Open Until Filled: Yes Review Begins: 03022026 Tentative Start Date: Supplemental Questions

Required fields are indicated with an asterisk.

How did you hear about this employment opportunity? Public Job Posting Internal Job Posting Agency Referral Advertisement Publication Personal Referral CSU Website Other If you selected Public Job Posting or Other, please provide source.

Do you require any type of accommodation should you be invited to campus for further screening? Please contact CSU at 216-687-3636 if you need accommodation. Yes No

Are you able to perform the essential functions of this position with or without reasonable accommodation? Yes No

Are you a current internal SEIU applicant/team member? Yes No

Do you have a Bachelors degree? Yes No No

Do you have experience in advising, mentoring, tutoring, student programming, or student services in an educational or programming setting? Yes No

Application Documents

Required Documents: Resume Optional Documents: Cover Letter Letter of Application

About the Company

C

Cleveland State University