Carpentry, Communication Skills, Construction, Construction Projects, Corporate Compliance, Corrective Action, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Driver's License, Equipment Maintenance/Repair, Functional Testing, Hand Tools, Identify Issues, Loading/Unloading, Maintenance Services, Material Moving, Operational Support, Problem Solving Skills, Product Development, Quality Metrics, Regulatory Compliance, Residential Construction, Roofing, Telephone Skills, Waterproofing
QXO, Inc. (NYSE: QXO) is the largest publicly traded distributor of roofing, waterproofing, and related products, and the second largest publicly traded distributor of lumber and building materials in North America. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth.
The Trim Technician is responsible for performing warranty, service, and punch-list work related to interior doors, exterior doors, trim, and associated building products. This role works directly with homeowners, builders, and field teams to evaluate issues, perform repairs or adjustments, and ensure products meet quality standards and customer expectations. The ideal candidate is hands-on, customer-focused, and experienced with finish carpentry, door systems, and residential construction environments.
What you will do::
Warranty & Service Work
- Perform warranty repairs, adjustments, and service work on interior doors, exterior doors, trim, and related building products
- Complete punch-list items on residential construction projects prior to homeowner occupancy
- Diagnose product issues and determine appropriate repair or corrective action
- Troubleshoot installation, operational, and cosmetic concerns to ensure customer satisfaction
Field Operations & Customer Support
- Work directly with homeowners, builders, and field personnel to address service requests
- Communicate professionally with customers regarding repair scope, scheduling, and job completion
- Coordinate with field managers and installation teams to resolve product and installation issues
- Document completed work and communicate findings to internal teams
Quality & Inspection
- Inspect installed products to verify quality, functionality, and compliance with company standards
- Identify installation deficiencies and recommend corrective actions
- Ensure repairs and adjustments are completed accurately and efficiently
Safety & Equipment
- Load, unload, and transport tools, materials, and equipment required for service calls
- Maintain service tools and equipment in good working condition
- Follow all company safety policies, procedures, and PPE requirements
- Report unsafe conditions or jobsite concerns promptly
- Perform additional duties as assigned
What you will bring::
- Strong customer service and communication skills
- Ability to work independently and manage multiple service calls effectively
- Strong attention to detail and commitment to quality workmanship
- Basic troubleshooting and problem-solving abilities
- Ability to read and use a tape measure accurately
- Ability to safely operate hand tools and basic power tools
- Experience with trim installation, finish carpentry, or door installation
- Experience performing warranty, punch-list, or service work in residential construction
- Familiarity with interior and exterior door systems, trim, and millwork products
- Construction, carpentry, or building materials experience preferred
- Valid driver's license and clean driving record
What you will earn::
- Health Care Benefits
- Paid Time Off
Benefits for union‑represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.
QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.