Treatment Coordinator

Overview

Castle Dental, supported by Smile Brands, is seeking a motivated, patient-focused Travel Speciality Treatment Care Coordinator to support multiple locations throughout the Houston market. We are looking for a team member who thrives in a collaborative environment, excels at patient communication, and is passionate about helping patients understand and move forward with their treatment plans.

This is an excellent opportunity for an experienced Treatment Care Coordinator to grow their career with a supportive organization that values teamwork, professional development, and exceptional patient care.

Why Join Castle Dental?

• Supportive and collaborative team culture
• Career growth and development opportunities
• Opportunity to make a meaningful impact on patients' oral health
• Work with experienced providers and clinical teams across the Houston market

Schedule (days/hours)

M-F 8-5

Responsibilities

• Present and explain treatment plans clearly and confidently to patients
• Review insurance benefits, financing options, and payment arrangements
• Support case acceptance through patient education and relationship-building
• Coordinate scheduling to maximize provider productivity and patient flow
• Maintain follow-up systems for pending treatment and ongoing patient communication
• Create a welcoming and positive patient experience from consultation through treatment completion
• Collaborate closely with doctors, specialists, clinical staff, and front office teams
• Travel between Houston-area offices as needed to support business and patient care needs

Qualifications

• Previous dental treatment coordinating experience required; specialty experience preferred
• Oral Surgery (OS) and/or Periodontics (Perio) experience strongly preferred
• Strong communication, presentation, and customer service skills
• Comfortable discussing treatment plans, insurance coverage, and financial arrangements
• Positive attitude with a willingness to learn and grow
• Team-oriented mindset with the ability to work across multiple locations
• Ability to thrive in a fast-paced environment while maintaining attention to detail
• Passion for delivering an exceptional patient experience

If you are an enthusiastic Treatment Care Coordinator looking to advance your career with a patient-centered organization that values collaboration, professionalism, and growth, we would love to hear from you.

Compensation

$21-$25/hour

About Us

Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands.com

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