Position Overview
At Normandy Lake Dentistry, we’re not just filling a position—we’re building a team that wants to grow together. We’re a well-established, fast-growing practice that believes great dentistry starts with great people, strong systems, and a culture where work is meaningful and fun.
We are seeking an experienced Dental Treatment Coordinator who knows the dental world, understands treatment planning and case acceptance, and is ready to step into a trusted, influential role within our practice. This is not an entry-level position—to be considered, candidates must have dental office experience and prior experience as a Treatment Coordinator.
This role is perfect for someone who enjoys leading through connection—educating patients with confidence, supporting providers behind the scenes, and helping the practice stay consistent, organized, and patient-focused. As we continue to grow, this position offers real opportunities for future career advancement for the right person who demonstrates ownership, reliability, and leadership.
At Normandy Lake Dentistry, your experience matters. We provide a structured, supportive environment where expectations are clear, teamwork is valued, and contributions are recognized.
Key Responsibilities
Present comprehensive dental treatment plans with clarity, confidence, and empathy
Translate clinical diagnoses into patient-friendly explanations
Coordinate treatment scheduling with providers, hygienists, and front office team
Verify dental insurance benefits and clearly explain coverage, estimates, and patient responsibility
Discuss payment options, financing solutions, and in-house savings plans
Obtain case acceptance and follow up on unscheduled treatment
Maintain accurate and detailed documentation in the practice management system
Serve as a key communication bridge between patients, providers, and staff
Deliver a consistently high level of professionalism and patient experience
Required Qualifications
(These are required to be considered)
1–2+ years of experience as a Dental Treatment Coordinator or in a comparable dental office role
Prior dental office experience is mandatory
Strong working knowledge of dental procedures (SRP, crowns, implants, perio, etc.)
Solid understanding of dental insurance and benefit verification
Proven experience with treatment planning and case presentation
Proficiency with dental software (Dentrix, Eaglesoft, Open Dental, etc.)
Excellent communication, organizational, and interpersonal skills
Strong attention to detail and follow-through
Preferred Qualifications
Experience discussing financing options and in-house discount plans
Experience in a multi-provider or high-volume dental practice
What We Offer
Competitive pay based on experience
Paid time off and holidays
Medical, dental, and vision benefits (where applicable)
401(k) retirement plan
Personal Assistant Program
Employee counseling and legal assistance
Direct deposit
A supportive, team-oriented environment
Opportunities for long-term growth and career advancement as our practice continues to expand
If you’re an experienced dental professional who loves patient connection, thrives in a collaborative environment, and wants to grow with a practice that truly values its team—we’d love to meet you.