Treatment Coordinator

Castle Dental, supported by Smile Brands, is seeking a friendly, organized, and patient-focused Treatment Coordinator (TCC) to join our team in Austin. This role is ideal for someone who enjoys helping patients understand their treatment plans and creating a welcoming, supportive experience from start to finish.

• Guide patients through treatment plans, financial options, and scheduling
• Build strong relationships with patients to ensure comfort and trust
• Coordinate appointments and follow up on pending treatments
• Collaborate with the clinical team to ensure a seamless patient experience
• Handle administrative tasks related to patient care and case acceptance

• Dental experience preferred, but not required
• Strong communication and interpersonal skills
• Organized, detail-oriented, and able to multitask in a fast-paced environment
• Positive attitude with a patient-first mindset

Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. 

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands.com