Location: Orlando, FL | Full Time | Pay Range: $19.75 - $23.80/HR (Based on experience and qualifications)
Why This Role Matters
The Technician Resource Coordinator serves as a central point of connection between project teams, technicians, and contract labor partners. Your work directly impacts the company's ability to deliver successful events by ensuring labor resources, scheduling, and travel arrangements are coordinated efficiently and accurately.
About LMG
LMG is a full-service event technology provider delivering video, audio, lighting, and LED solutions for corporate events, conventions, and live productions. Founded in 1984, LMG has grown into a trusted partner for Fortune 500 companies and organizations across the country. As part of the ETP family of brands, we go Beyond Technology by providing innovative solutions you can trust.
What You'll Do
Build and manage technician resources
- Maintain technician databases, including skills, proficiencies, and availability.
- Ensure accurate labor resource information is available for scheduling and planning decisions.
- Help maximize technician utilization while balancing project requirements and workforce availability.
Coordinate labor scheduling
- Schedule technicians based on project needs and technical requirements.
- Determine the most effective mix of company technicians and freelance contract labor.
- Resolve scheduling conflicts and adjust resource allocations as project needs evolve.
Manage contractor relationships
- Serve as the contracting point of contact for freelance labor resources.
- Negotiate contractor rates and terms within established company guidelines.
- Identify qualified labor resources based on skills, location, schedules, and client preferences.
Keep teams informed
- Communicate critical project information to technicians, freelancers, and other stakeholders through email, phone, text, and scheduling systems.
- Support alignment between project teams and labor resources throughout the planning process.
Coordinate travel and event logistics
- Research and coordinate travel arrangements for technicians and labor resources.
- Review travel costs, obtain required approvals, and ensure travel plans support project timelines.
- Assist in planning efforts that help technicians have a seamless experience from preparation through event execution.
Support operational accuracy
- Review project quotes and labor-related information for accuracy.
- Partner with operational teams to coordinate event staffing details and resource planning.
- Participate in the on-call labor support rotation to help address staffing needs as they arise.
What You Bring
- High School Diploma or equivalent.
- Strong organizational and time management skills.
- The ability to manage multiple priorities and deadlines simultaneously.
- Strong communication and relationship-building skills.
- Research and problem-solving abilities.
- Negotiation skills and sound decision-making judgment.
- An adaptable approach in a fast-changing environment.
- Strong attention to detail and accuracy.
Why You'll Love It Here
- Play a critical role in supporting live events before they ever reach the stage.
- Work closely with project teams, technicians, and industry professionals across the country.
- Build expertise in workforce planning, scheduling, logistics, and live event operations.
- Join a team that values collaboration, responsiveness, and delivering exceptional experiences.
Benefits
Medical, dental, vision, life and disability insurance, flexible spending account, 401(k) with company contribution, paid time off, and company holidays.
Ready to Get Started?
If you're highly organized, enjoy solving scheduling and logistics challenges, and want to help support extraordinary live event experiences, we'd love to hear from you.
Equal Opportunity Employer
Entertainment Technology Partners and its family of brands are proud to be an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations to qualified individuals with disabilities and to disabled veterans throughout the application and hiring process. If you need an accommodation to apply, let us know and we will work with you.