Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Support patient meal service by preparing, assembling, and delivering trays in a fast-paced healthcare environment.
Ensure accuracy, quality, and timely service while maintaining food safety, sanitation, and operational standards under the supervision of a Food Service Supervisor.
- Assemble patient meal trays according to diet orders, menu selections, and portion standards
- Maintain efficient tray line flow to ensure timely and accurate meal delivery
- Deliver food carts and trays to patient units; provide direct tray service as needed
- Set up and restock food service areas, including tray line, kitchen, bakery, and salad stations
- Prepare beverages and simple food items while ensuring proper temperature and presentation standards
- Monitor food quality, safety, and equipment; report or resolve issues as needed
- Receive, inspect, store, and rotate food and supplies in compliance with safety guidelines
- Support dish room operations, including cleaning and sanitizing dishes, utensils, and equipment
- Maintain cleanliness of all work areas, equipment, and service ware; dispose of waste properly
Working Conditions
- Fast-paced kitchen and healthcare environment
- Prolonged standing, lifting, and movement required
- Exposure to hot, cold, and noisy conditions
Additional Job Details (if applicable)
Qualifications
- High School Diploma or equivalent preferred (experience may substitute)
- 1–2 years of food service experience preferred
Skills & Competencies
- Strong attention to detail and accuracy
- Ability to work efficiently in a fast-paced, team-oriented environment
- Knowledge of food safety and sanitation practices
- Reliable, adaptable, and able to follow procedures
Rotating Hours with Weekends
6:30am – 3:00pm / 7am-330pm 7:30am-4:00pm
Minimum Starting Pay:
$17.71
Onsite
273 Charles Street
24
Regular
Rotating (United States of America)
Pay Range
$17.71 - $24.28/Hourly
Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.