Temporary, Contractor, Full-time
Accounting, Accounting Close, Communication Skills, Continuous Improvement, Customer Support/Service, Detail Oriented, Documentation, Expense Management, Expense Reporting Software, Expense Reports, Expense Tracking, Financial Audit, Financial Operations, Identify Issues, Operational Support, Organizational Skills, Problem Solving Skills, Process Improvement, Reimbursement, Status Reports, Time Management, Trend Analysis
Title: Travel & Expense Processor
Location: Raleigh, NC
Duration: 6-month contract
Schedule:Monday- Friday, Hybrid 3 days office 2 days remote
Job Summary:
The T&E (Travel & Expense) Processor is responsible for supporting day-to-day processing of employee expense reports by managing the expense report queue and monitoring the T&E Concur inbox. This role ensures timely, accurate, and policy-compliant processing and provides support to internal stakeholders.
Key Responsibilities:
- Expense Report Queue Management - Monitor and manage the expense report queue to support timely processing and maintain service levels; review expense reports for completeness, required receipts, and policy compliance; follow up with employees/approvers to resolve issues and ensure timely processing.
- Concur Inbox Management - Monitor the T&E Concur inbox; triage and respond to inquiries; route requests to appropriate teams as needed; track recurring issues.
- Compliance & Support - Ensure expense processing complies with internal policies; maintain proper documentation for audit readiness; provide timely and professional customer support to employees.
- Reporting & Operational Support - Run basic reports (queue aging, exception trends); support month-end activities by identifying unprocessed reports and providing status updates.
- Continuous Improvement - Identify recurring issues and recommend process improvements to reduce rework and improve efficiency.
Qualifications:
- Education: Minimum associate's degree in accounting or related field.
- Experience: 2–5 years of experience in T&E, expense processing, or similar finance operations role.
- Skills: Strong attention to detail, excellent organizational skills, proficiency in expense reporting systems (Concur preferred, not required), and good communication skills.
Additional Responsibilities:
- Assist with month-end closing processes.
- Support the finance team with audits and other financial projects.
- Provide exceptional customer service to internal and external stakeholders.
- Perform other tasks as assigned.
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Samiti Technology Solutions and Services Private Limited