Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Documentation, Hospitality and Tourism, Organizational Skills, Record Keeping, Time Management, Travel Industry, Travel Planning, United States Citizen
North Carolina, North Carolina
We're looking for a customer-focused Travel Concierge Assistant to help clients coordinate personalized travel experiences, reservations, and itinerary details. This fully remote role is ideal for someone who enjoys organization, communication, and providing high-quality support throughout the travel planning process.
Key Responsibilities
- Assist clients with travel reservations, itinerary coordination, and booking support
- Communicate with clients regarding travel preferences, updates, and confirmations
- Coordinate schedules, accommodations, activities, and travel-related details
- Maintain accurate client records and booking documentation
- Provide timely, professional support to help ensure a smooth travel experience
Qualifications
- Strong communication and customer service skills
- Comfortable working independently in a remote environment
- Organized, detail-oriented, and dependable
- Comfortable using online systems and digital tools
- Travel, hospitality, or client support experience preferred but not required
- Must be a citizen of the US, UK, Australia, LATAM
Why This Role Stands Out
- Fully remote with flexible scheduling options
- Training, onboarding, and ongoing support provided
- Opportunity for growth within the travel and hospitality industry
- Supportive team environment with structured systems and resources