TRANSPORTATION SYSTEMS OPERATOR I & II (SR-10 & SR-12) - HIGHWAYS (ISLAND OF OAHU)
Salary
See Position Description
Location
Island of Oahu
Job Type
Various
Job Number
DOT-HWY-2026-08
Department
Transportation - Highways
Opening Date
04/11/2026
Closing Date
Continuous
Max Number of Applicants
50
Recruitment Information
Recruitment Number: DOT-HWY-2026-08
This recruitment will be used to establish a list of qualified applicants to fill current AND future vacancies located at the Joint Traffic Management Center (JTMC) located in Downtown, Honolulu with the Department of Transportation - Highways, State of Hawaii.
THIS JOB POSTING WILL REMAIN OPEN UNTIL 50 APPLICATIONS ARE RECEIVED. PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME.
Salary: $3,471 - $4,388 per month (SR-10, Step C to I)
$3,748 - $4,742 per month (SR-12, Step C to I)
Note: Hiring rates will be based on availability of funds, the applicants qualifications, and other relevant factors.
Shiftwork: Applicants must be available to work rotating shifts, including evenings, weekends and holidays.
NOTE: If you are selected for this position, you will be required to submit to and pass a fingerprint-based criminal history check submitted to the Hawaii Criminal Justice Data Center (HCJDC) and the Federal Bureau of Investigation (FBI) for unescorted access to secured areas and equipment related to a traffic management center as part of the pre-employment suitability in accordance with HRS §846-2.7 (b) (37).
If you have any questions regarding this civil service recruitment, contact the DOT-Highways Personnel Office by email at DOT.HWY-SP_esign@hawaii.gov before the closing of the DOT-HWY-2026-08 recruitment. Your subject line should include DOT-HWY-2026-08, TRANSPORTATION SYSTEMS OPERATOR I & II (ISLAND OF OAHU).
The Department of Human Resources Development - State Recruiting Office will refer all inquiries regarding this recruitment to the DOT Personnel Office.
Duties Summary
TRANSPORTATION SYSTEMS OPERATOR I - Receives training in the operating policies and procedures for the transportation control center involving normal surveillance and emergency response activities, and in operating various traffic control and telecommunications equipment. Operates equipment and performs progressively responsible surveillance and emergency response activities. Work is performed under close supervision of a Transportation Systems Operator III.
TRANSPORTATION SYSTEMS OPERATOR II - Independently maintains surveillance of traffic and other activity via closed circuit television monitors and other electronic sensor equipment to assure safe traffic movement; responds to traffic and security incidents by executing traffic control changes and various other emergency procedures and by notifying appropriate agencies (e.g., police, fire, ambulance, plant maintenance personnel); and logs shift incidents. Work is performed independently under the general supervision of a higher level Transportation Systems Operator, in accordance with policies, procedures and guidelines; however, decisions which are not covered by available guidelines may be required in unusual/emergency situations.
Minimum Qualification Requirements
To qualify, applicants must meet all of the following requirements:
Basic Experience Requirement: Six (6) months of work experience which demonstrated knowledge of correct English grammar and usage; the ability to read, understand and apply written instructions; and the ability to understand and apply oral instructions. Graduation from high school, or its equivalent may be substituted for the required experience described above.
General Experience: Two (2) years of work experience which demonstrated the ability to deal effectively with people; understand and apply written material such as policies and procedures or rules and regulations; communicate effectively orally and in writing; operate common office machines and equipment including computer consoles; and knowledge of English grammar, spelling, and word usage.
The Transportation Systems Operator II must also possess:
Specialized Experience: One (1) year of work experience in a electronic based control center which included the operation of a computer console in regulating remote surveillance cameras, traffic signals, message signs and other traffic control equipment; operation of a two-way radio, AM/FM rebroadcast/override system, and/or other telecommunications equipment; and/or responding to traffic and security incidents by executing traffic control changes and various other emergency procedures and notifying appropriate agencies.
License Requirement: Applicants must possess a valid license to drive in the State of Hawaii, at the time of appointment.
The information provided above represents a summary of the complete Minimum Qualification Requirements. To view the Requirements in their entirety, please CLICK HERE.
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Other Information
The State of Hawaii complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodation in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call the DOT Personnel Office at (808) 587-2145 for assistance.
ELECTRONIC NOTIFICATION TO APPLICANTS
The Department of Transportation (DOT) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.
Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.
TESTING INFORMATION
The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.
In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.
Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.
PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM
The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: https://studentaid.gov/manage-loans/forgiveness-cancellation
CLICK HERE (Download PDF reader) for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the DOT Personnel Offices Levels of Review.
YOUR JOB BENEFITS WITH THE STATE OF HAWAII
The State of Hawaii offers its employees who are members of the civil service a range of benefits. Some benefits are offered as a result of collective bargaining agreements and changes may occur.
A summary of these benefits, which is based on full-time employment, is listed below.
Note: Benefits for NON-CIVIL SERVICE appointments will be provided by the hiring department at the time of interview.
With Civil Service modernization, effective July 1, 2002, employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. As a temporary member of the civil service, you will be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to members of the civil service, with the exception of return rights and placement rights associated with a reduction-in-force of a permanent member of the civil service.
Paid Holidays
You may be eligible for 13 paid holidays each year; 14 holidays during an election year.
Paid Vacation
You may earn vacation leave at a rate that other employers find tough to match - 21 days each full year from the FIRST year of employment. This compares to an average of 10 days offered by private companies. You may accumulate up to a total of 90 days (720 hours) of vacation.
Paid Sick Leave
You may earn sick leave at the same rate as vacation - 21 days per year from the FIRST year, and there is no limit on the amount you can accumulate. Expectant mothers may also use sick leave for pre-natal or post-natal check-ups or any illness related to pregnancy. Plus, unused accumulated sick leave may eventually be used to increase your retirement benefits in certain situations.
Other Leaves
Reasonable time off with pay may be provided for jury or witness duty, a death in the family, some military duty, and donation to the Blood Bank. Leave sharing donations may be granted to eligible employees who have serious personal illnesses or injuries or need to care for a seriously ill or injured family member. Various leaves without pay may also be granted with full re-employment rights.
Health Insurance
The State pays a part of the premiums for each employees enrollment in a State sponsored Medical, Drug, Vision, and Dental Plan. For more information, visit the Employer Union Trust Fund website www.eutf.hawaii.gov for coverage and options.
Group Life Insurance
The State provides a free life insurance policy for employees.
Retirement Plan
The State contributes to a retirement plan for eligible employees. Generally, employees under the Hybrid Plan with 10 years of credited service and who have reached 65 years of age or have 30 years of credited service and have reached 60 years of age may retire and receive benefits. To find out more about the options you have, go to http://ers.ehawaii.gov.
Premium Conversion Plan
Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.
Flexible Spending Accounts
Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.
Transportation Benefits
Participating employees may increase their take-home pay by having the State deduct qualified transportation expenses (i.e. eligible parking fees, monthly bus passes for TheBus, fare coupons for The Handi-Van, Vanpool Hawaii participation fee, etc.) through pre-tax payroll deductions.
Deferred Compensation
The State offers employees a voluntary pre-tax retirement savings plan designed to give employees a tax break today and an opportunity to build a retirement nest egg through voluntary payroll deductions. Several types of investment options are available.
Temporary Disability Insurance
Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.
Social Security
As an employer, the State also contributes to an employees social security account.
Promotions & Transfers
For employees with membership in the civil service, the State offers promotion and transfer opportunities throughout the State Executive Branch.
Training & Continuing Education
The State supports developmental activities related to an employees work. In many departments there are numerous in-service training opportunities available. Sabbatical leaves with pay are available for qualified employees.
Travel Expenses
The State may pay for certain business related travel expenses including mileage reimbursement for use of a personal car during work, airfare, meals and lodging expenses for trips to neighbor islands or out of state.
Incentive & Service Awards
The State has a program that recognizes employees for their years of service and provides cash awards for their superior accomplishments and other contributions that improve State operations.
Union & Collective Bargaining
Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employees job is excluded from collective bargaining.
The above information is solely intended as a summary of the benefits available to State of Hawaii employees and is subject to change. Whether or not you are entitled to a particular benefit will depend on your specific appointment and employment status (included, excluded, exempt, non-exempt). Please refer to the appropriate collective bargaining agreement or executive order and all applicable laws, rules, policies, or plan documents for further details. Nothing herein shall be deemed as creating an employment contract, promise of employment, promise of continued employment, or obligation of any kind on the part of the State of Hawaii.
CLICK HERE for more information on the State of Hawaiis Benefits At-A-Glance.
The State of Hawaii is an Equal Opportunity Employer
Revised 01/13
01
APPLICANTS ACKNOWLEDGMENT - REQUIRED SUPPLEMENTAL QUESTIONS.
The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the qualification requirements and/or your final score. Failure to provide detailed and complete information may result in your application being rejected or your receiving a lower score. Do not submit a resume in lieu of completing the Supplemental Questions.
You must submit verification (e.g., copies of official transcripts or diploma as directed below) in order to receive credit for education. In general, proof of education downloaded from and/or submitted through the internet will not be accepted. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.
To receive credit for substitute, temporary assignment, or volunteer experience, applicants must submit an official letter of verification. The letter should include the job title, employment dates, number of hours worked, a description of the duties performed, and a contact name and phone number.
Any information you submit may be verified. Supporting documents must be electronically attached to your application. Documents may be identified by job title and recruitment number.
02
APPLICANTS ACKNOWLEDGMENT (Continued)
Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified. In general, concurrent experiences and/or education will not be double credited unless otherwise specified. Your possession of the required amount of experience will not in and of itself be accepted as proof of qualification for the position. The overall paid or unpaid experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position. Our calculation of experience will be based upon a full-time, 40-hour work week. Part-time experience will be prorated. Example: Twelve months of experience at 20 hours/week will be prorated to six months of experience. Also, hours worked in excess of 40 hours/week will not be extra credited. Example: Twelve months of experience at 60 hours/week will be credited as one year of experience, not one and a half years.
03
APPLICANTS ACKNOWLEDGMENT - MINIMUM QUALIFICATION REQUIREMENTS (Complete information and details)
The information provided in the job announcement represents a summary of the complete Minimum Qualification Requirements. A live link to the complete Minimum Qualification Requirements was provided to me in the job announcement.
04
BASIC EXPERIENCE REQUIREMENT
Do you possess the BASIC EXPERIENCE REQUIRMENT as described in the Minimum Qualification Requirements?
05
GENERAL EXPERIENCE REQUIREMENT
How many years of GENERAL EXPERIENCE as described in the Minimum Qualification Requirements do you possess?
06
GENERAL EXPERIENCE REQUIREMENT (continued)
If you stated that you possess the General Experience, identify each experience you would like us to consider and provide the following information. If you do not possess this experience, please state None or N/A.
Treat each change in employer or position separately. Stating Please see resume or Refer to resume in lieu of answering each supplemental question completely will not be accepted.
The information for each employer/position should include the following:
A. Employer name, your job title, dates of employment (mo/yr to mo/yr), and average number of hours worked per week.
B.Describe the employer (e.g. government, private company, self-employment, etc.). What kind of products and services did you provide and to whom (clientele)?
C. Provide detailed description of your duties. In your description, describe the specific tasks you performed.
D. Please describe your duties if any, in the following. Be sure to give relevant examples.
.
07
SPECIALIZED EXPERIENCE REQUIREMENT
Do you possess SPECIALIZED EXPERIENCE as described in the Minimum Qualification Requirements do you possess?
08
SPECIALIZED EXPERIENCE REQUIREMENT (continued)
If you stated that you possess the Specialized Experience, identify each experience you would like us to consider and provide the following information. If you do not possess this experience, please state None or N/A.
Treat each change in employer or position separately. Stating Please see resume or Refer to resume in lieu of answering each supplemental question completely will not be accepted.
The information for each employer/position should include the following:
A. Employer name, your job title, dates of employment (mo/yr to mo/yr), and average number of hours worked per week.
B.Describe the employer (e.g., government, private company, self-employment, etc.). What kind of products and services did you provide and to whom (clientele)?
C. Provide detailed description of your duties. In your description, describe the specific tasks you performed.
D. Please describe your duties if any, in the following areas. Be sure to give relevant examples.
.
09
SUBSTITUTION OF CURRICULUM FOR GENERAL EXPERIENCE
Please indicate if you are using this substitution to meet the General Experience requirement, as described in the Minimum Qualification Requirements. In order to receive credit, you MUST SUBMIT your OFFICIAL DEGREE, DIPLOMA OR CERTIFICATE OF ACHIEVEMENT with your application.
10
ADDITONAL INFORMATION
If you have additional information related to this recruitment which you would like considered, you may include the information below
If you do not have information to consider, indicate None or N/A below
11
LICENSE REQUIREMENT
If selected you will be required to present a valid, legible license to drive in the State of Hawaii.
Do you possess a valid license to drive in the State of Hawaii and/or will you be able to obtain the valid license, at time of appointment?
Required Question
Employer State of Hawaii
Address DHRD - Employee Staffing Division
235 S. Beretania Street, 11th Floor, Honolulu, Hawaii, 96813-2437
Phone 808-587-1111 or 1-877-447-5990 (TTY)