Transportation Supervisor

Transportation Supervisor

Job Title: Transportation Supervisor

Reports To: Transportation Manager

Job Classification: Full-Time

Location: Bronx, NY

FLSA Status: Non-Exempt

Rate: $26.00 - $28.00

Shifts (Flexible):

Monday–Friday:
6:00 AM – 2:00 PM and 12:00 PM – 8:00 PM

Brief Job Description:

The Transportation Supervisor to oversee daily transportation operations supporting individuals with developmental disabilities. This role is responsible for supervising drivers, coordinating transportation schedules, ensuring vehicle safety, and maintaining compliance with OPWDD, Department of Transportation (DOT), and agency standards.

If you are a strong leader with experience in transportation, logistics, or fleet management and are passionate about providing safe, dependable services, we encourage you to apply.

Key Responsibilities

• Key Responsibilities
• Supervise and support transportation drivers and transportation aides.
• Coordinate daily transportation schedules, routes, and vehicle assignments.
• Ensure timely transportation to day programs, medical appointments, and community activities.
• Respond to transportation emergencies, route changes, and staffing shortages.
• Monitor driver attendance, performance, and timekeeping.
• Conduct regular safety meetings and provide coaching and training.
• Ensure compliance with OPWDD, DOT, Medicaid, and agency transportation policies.
• Review vehicle inspections and coordinate preventive maintenance and repairs.
• Collaborate with residential managers, program staff, nursing, and families to ensure quality transportation services.
• Respond to and coordinate accident and incident reporting.
• Investigate transportation incidents and complete required documentation
• Responsible for handling accident cases and dealing with the insurance company.
• Ensure proper documentation and timely notifications.
• Support drivers during emergencies and communicate with leadership.
• Maintain accurate accident records and compliance requirements.
• Monitor incident trends and identify safety risks.
• Coordinate driver retraining and safety improvement efforts.
• Conduct safety audits and review GPS/dashcam data to prevent future incidents.

Minimum Qualifications

• High school diploma or GED required; Associate's or Bachelor's degree preferred.
• Minimum of 2–3 years of transportation, dispatch, logistics, or fleet operations experience.
• At least 1 year of supervisory or leadership experience preferred.
• Valid New York State driver's license with a satisfactory driving record.
• Experience working in healthcare, human services, or an OPWDD setting is preferred.
• Strong organizational, communication, and problem-solving skills.
• Proficiency with Microsoft Office and transportation scheduling software.

Preferred Qualifications

• Knowledge of OPWDD regulations and person-centered services preferred.
• Familiarity with DOT and vehicle safety regulations.
• Experience managing fleet operations and transportation compliance.
• CDL license (preferred but not required).
• CPR/First Aid certification (preferred).

Ideal Candidate

We are looking for someone who is:

• Safety-focused
• Organized and detail-oriented
• Calm under pressure
• A strong communicator
• A collaborative leader
• Committed to quality customer service
• Dedicated to supporting individuals with developmental disabilities

What’s there for me:

• Anthem BCBS Premium Medical Health Insurance
• Dental & Vision
• Life Insurance Benefits
• 403(B) Retirement Plan, 2% bonus match based on Agency Fiscal year ending turnover
• Short term disability
• Term Life Insurance
• New York Commuter Benefits
• Tuition Assistance Program
• We pay sick and vacation time to eligible full-time employees after completing a 3-months introductory period.