Eligibility on the first of the month following your hire date
Purpose of Position:
Oversee the coordination of Tricont Logistics freight, ensuring seamless operations. Serve as a role model by embodying the company's core values, including respect, honesty, integrity, diversity, inclusion, and a commitment to the safety of oneself and others. This position demands the ability to thrive in a fast-paced environment, with strong problem-solving and organizational skills.
Accountabilities:
Provide superior customer service to both internal and external customers by exceeding their expectations.
Dispatch Company controlled freight and support of sales and commodity group managers.
Negotiating rates with Carriers/Broker for expedited loads, re-routes, and new lanes
Meet or exceed rate expectations as defined by corporate pricing
Maintain billing and dispatch accuracy of 98% or greater
Dispatch/coordinate between carriers/ drivers/dispatch and sales
Post freight on various load boards and call carriers/broker to book loads
Confirm/verify rate via load tendering process
Follow company policy for processes and procedures
Managing demurrage, detention, layover, and other accessorial costs in accordance with company process and solve driver/carrier/broker issues
Update/track carrier/driver location information within company guidelines, report issues accordingly.
Back up other dispatch positions
Assist Manager or Director, Logistics Services in leadership duties and reports when instructed
Problem solve driver/carrier issues
Maintain on time Pick-Up and Delivery performance of 98% or better.
Supervise and coordinate all AfterHours transportation activities, to include assignments, dispatching, tracking, reporting issues, scheduling and recovery as needed.
Lead, coach, and evaluate night shift.
Communicate effectively with day shift supervisors/managers/directors to ensure smooth handover and continuity of operations.
Minimum Skills Required:
Work hours - 50 + hours per week as needed (Monday- Friday)
High School diploma or GED, but college degree preferred
3-6 years of transportation and 3rd party dispatch experience in sourcing and developing carriers and routing.
Work independently, great communicator & customer service skills
Negotiation skills
Problem solving/Investigation skills
Ability to coordinate high volume phone skills
Computer experience with Microsoft products like excel and email
Accurate typing skills
Preferred transportation experience
High School Degree/ College Degree
Data Entry & high-volume phone skills
Good/Great Communicator & customer service skills
Problem Solving/Investigation
Please note: This position does not qualify for relocation expenses. *
Fresh Del Monte Produce Inc. is a global leader in the production, distribution, and marketing of fresh and fresh-cut fruits and vegetables. Our diverse product portfolio also includes prepared fruits and vegetables, juices, beverages, snacks, and desserts-available in over 80 countries worldwide. With operations spanning more than 35 countries, we've proudly been nourishing families for over 135 years.
We are committed to maintaining a drug-free workplace and are proud to be an Equal Opportunity Employer. Fresh Del Monte and its affiliates do not discriminate based on race, color, religion, national origin, age, disability, gender, veteran status, or any other characteristic protected by applicable law. We also participate in E-Verify* where applicable, to ensure employment authorization eligibility. Driven by our core values-Excellence, Care, Passion, Trust, and Creativity-we invite you to explore our career opportunities and join our FRESH team.