Transportation Manager

Join our Support Center and be a pivotal resource to our field and distribution teams —where innovation, cross-functional collaboration, and career growth come together in an exciting environment!

As the Transportation Manager,you will oversee daily transportation execution, carrier relationships, and delivery service across our retail network. Reporting to the Director of Supply Chain Support, this role plays a critical function in ensuring timely, cost-effective, and compliant movement of goods from DCs and vendors to our stores across airports, travel hubs, and retail locations throughout the U.S. and Canada.

Location:Support Center, 6600 S Bermuda Rd, Las Vegas, NV 89119

Schedule: Monday – Friday, Weekends as needed, 40 - 50 hours per week

Pay:$85,000 - $100,000

Job Type:Full-time

Benefits

• Employee Discount
• Employer-Paid Life Insurance
• Flex Time Off
• Disability Insurance
• Medical, Dental, and Vision Insurance
• Paid Parental Leave
• 401(k) with company match

Job Responsibilities

• Manage daily execution of inbound and outbound transportation across parcel, LTL, TL, and courier modes.
• Ensure on-time delivery performance to stores and other customer destinations.
• Monitor transportation service levels and identify opportunities for improvement.
• Coordinate and manage relationships with contracted carriers and 3PLs to manage schedules, service exceptions, and disputes.
• Track and report on carrier performance metrics (OTIF, claims, cost/mile/piece).
• Lead freight bid processes, lane optimization, and contract reviews.
• Collaborate with internal teams (DC Operations and Store Operations) to consolidate shipments and optimize routing.
• Identify and implement transportation cost-saving initiatives.
• Support transportation planning during peak seasons and special events.
• Use TMS tools to manage freight execution and improve visibility.
• Partner with IT and logistics teams on system upgrades and automation.
• Ensure data accuracy and timely reporting of transportation KPIs.
• Ensure compliance with DOT, TSA, and customs regulations where applicable.
• Maintain carrier insurance and safety documentation.
• Manage incident reports, freight claims, and exceptions resolution.

Job Requirements

• 5+ years of experience in transportation, logistics, or supply chain operations.
• Retail or high-velocity distribution experience preferred.
• Proven experience managing parcel, LTL, and/or dedicated transportation providers.
• Working knowledge of TMS systems.
• Strong analytical and communication skills.
• Bachelor’s degree in supply chain, Logistics, or related field preferred.

Additional Requirements   

• Frequent sitting
• Limited standing, walking, climbing, crouching, bending, pushing, or pulling

• Limited travel or overnight
• Occasional travel or overnight
• Frequent travel or overnight; including international

• Normal or corrected vision and hearing
• Can distinguish varying or specific colors, patterns, or materials

• Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures

• Typically, indoors
• Typically, in a consistent temperature

• Lift 0-25 lbs.
• Use of fine motor hand functions

About Us

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.