Transportation Management Center Operator 2026-00955

Transportation Management Center Operator 2026-00955

Salary

$17.01 - $18.90 Hourly

Location

Cheyenne, WY

Job Type

Contract Full-time

Job Number

2026-00955

Department

Department of Transportation

Division

Department of Transportation

Opening Date

04/02/2026

Closing Date

Continuous

FLSA

Non-Exempt

Job Classification

TNTM04

• Description
• Benefits
• Questions

Description and Functions

Open Until Filled

GENERAL DESCRIPTION:

If you are interested in an exciting, fast-paced career with the Wyoming Department of Transportation (WYDOT), look no further! WYDOTs Transportation Management Center (TMC) is seeking a full-time TMC Operator located in Cheyenne, Wyoming. This is a shift work position; employees will be required to work rotating shifts and extended shifts at any time of the day or evening at the discretion of the supervisor.

This position provides safety-related information to the traveling public using numerous delivery mechanisms in order to reduce crashes, closures, and fatalities while improving the efficiency of Wyoming highways.

This position offers:

• $2,000 Hiring Bonus See notes for eligibility
• Culture of public service and a commitment to work/life balance

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Meaningful work that makes a difference for Wyoming communities
• and MUCH MORE! Click here for detailed information, or you can watch this short video to learn about our benefit package!

Want to see the full value of your compensation beyond salary? ?? Explore our Total Compensation Calculator: https://compensationcalculator.wyo.gov

Cheyenne is a steadily growing community along the Front Range but still true to the history of the Old West. The city offers nearby access to mountain biking, skiing, hiking, fishing, hunting, and other outdoor activities. Wyoming is one of only seven states with no state income tax.

Human Resource Contact: 307-777-4455 or amy.vigil1@wyo.gov

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.

• Provides clear and concise safety information concerning Wyoming roadways 24 hours per day
• Draws information from various sensors (weather, speed, visibility, traffic volume, webcams, automated vehicle locations systems, etc.) as well as from personal reports of plow operators, maintenance foremen, and volunteer citizens
• Gather information from reports that are relayed to other WYDOT personnel, other state DOTs, the Wyoming Highway Patrol, and to the traveling public
• Relays information via ITS devices (dynamic message signs, highway advisory radios, variable speed limit signs, flashing beacon systems, etc.) as well as web and phone-based systems and direct communications
• Uses experience and knowledge of Wyomings transportation system during normal operations and takes direction from lead operators during complex operational scenarios

Qualifications

PREFERENCES/AGENCY REQUIREMENTS:

Preference will be given to those with one (1) year of Technical Operations work experience.

Applicant must be able to type 35 words per minute

KNOWLEDGE:

• Knowledge of Wyomings transportation system
• Ability to multi-task in a fast-paced environment under stressful situations; ability to adjust readily to changing priorities
• Ability to learn new computer programs while having experience with common computer programs such as Microsoft Office
• Ability to read, interpret, and communicate technical information
• Ability to solve problems, prioritize duties, and complete required tasks effectively
• Knowledge of troubleshooting techniques to resolve operational and technical issues
• Ability to gather relevant information from a variety of sources and disseminate that information accordingly
• Demonstrate effective written and verbal communication skills including proper use of English diction, grammar, and spelling
• Ability to make decisions independently, as necessary, using the best available information at the time
• Ability to be organized, responsible, and timely
• Excellent customer service skills

MINIMUM QUALIFICATIONS:

Education:

High School Diploma

Experience:

0-2 years of progressive work experience in (typically in Technical Operations)

OR

Education & Experience Substitution:

1-3 years of progressive work experience in (typically in Technical Operations)

Certificates, Licenses, Registrations:

None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

• This position requires the employee to sit for an extended period of time to perform the work. However, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.
• Must have the ability to work calmly and efficiently during high-stress times and with life-threatening situations
• Ability to work on weekends, holidays, and for extended hours during the week. This may include serving in an "on-call" capacity during TMC hours of operation
• This is a shift work position; employees will be required to work rotating shifts and extended shifts at any time of the day or evening at the discretion of the supervisor

NOTES:

• FLSA: Non-exempt

• The Wyoming Department of Transportation is a Drug-Free Workplace

• E-Verify: WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities

• Qualifying eligibility and criteria for the hiring bonus

• Temporary employees accepting a full-time position.

• Current employees accepting a promotional opportunity - recruitment must have been opened to the public.

• One year of service to WYDOT must be completed, failure to complete this requirement will forfeit the hiring incentive; funds will be recouped from final pay.

• Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date.

• Employees would only be eligible for one (1) hiring bonus in a 12-month period.

• If the employee elects to downgrade through an active recruitment and/or appointment during the twelve (12) month period, they would be required to pay the bonus back.

Supplemental Information

045-Wyoming Department of Transportation - Chief Technology Officer - GIS/ITS

Click here to view the State of Wyoming Classification and Pay Structure.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.

Employees enjoy:

• Comprehensive health coverage - medical, dental, and vision plans for you and your family
• Voluntary Benefits - including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
• Multiple retirement options - including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
• Generous paid leave and flexible schedules - vacation, sick leave, paid FMLA and 11 paid holidays each year
• Public Service Loan Forgiveness eligibility - for those with qualifying student loans
• Training and professional development - to support your career growth and advancement
• Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
• Wellness Program - Earn paid time off and incentives by focusing on your personal health

Know your full value.

Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.

Explore your total compensation: https://compensationcalculator.wyo.gov/

WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax.

Click here for detailed information or you can watch this short video to learn about our benefit package!.

01

(AA) Which of the following best describes your highest completed level of education to date or within the next three (3) months? (Transcripts may be required.)

• High School Diploma/GED/or Equivalent
• Some college Coursework, No Degree Received
• Associates Degree
• Associates Degree and additional coursework
• Bachelors Degree
• Bachelors Degree and additional coursework
• Masters Degree
• Masters Degree and additional coursework
• Doctorate Degree
• Doctorate Degree and additional coursework
• None of the Above

02

(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3) months? (Transcripts may be required.)

• 45+ Quarter hours/30+ Semester hours
• 90+ Quarter hours/60+ Semester hours
• 136+ Quarter hours/91+ Semester hours
• 180+ Quarter hours/120+ Semester hours
• 225+ Quarter hours/150+Semester hours
• N/A

03

(TNTM04) Which of the following best describes your work experience in Transportation Mangement Center? Experience definition: (This experience includes, but may not be limited to, the following: dispatch, working with the public or computer based systems experience.)

• No relevant experience, but willing to learn.
• Less than one (1) year of relevant experience.
• One (1) to less than three (3) years of relevant experience.
• Three (3) or more years of relevant experience.

04

(AA) Describe your relevant experience below.

05

Do you have at least one (1) year of work experience in Technical Operations?

• Yes
• No

06

Are you able to type 35 or more words per minute?

• Yes
• No

07

Do you have legible handwriting?

• Yes
• No

08

(TNTM04) This job requires shift work including days, nights, weekends, and holidays. Are you willing to work all of these shifts?

• Yes
• No

09

(A) Where did you hear about this opportunity?

• Goverment jobs www.governmentjobs.com/careers/wyoming
• Indeed
• LinkedIn
• Zip Recruiter
• Wyoming Workforce Center
• Other job sites (Wyoming at Work, Monster, etc.)
• Social Media (Facebook, Twitter, etc.)
• Newspaper/Newsletter Advertisement
• Career Fair
• Human Resourses Division
• Friend or Acquaintance (Not State Employee)
• Current State Employee
• Other

10

(A) If you selected "Current State Employee" please provide the employees first and last name, and include the department they work for, if known. This employee may be eligible for a Referral bonus.

11

(A1) If you selected Other, please tell us where you heard about this opportunity.

12

(AA) VETERANS PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. I have read and understand the veterans preference disclosure.

• Yes
• No
• I am not a veteran

13

(AA) VETERANS PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veterans military service, and wish to claim veterans preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans preference status. By requesting veterans preference, you are certifying that you meet the statutory requirements as described in the above disclosure.

• Current State Employee
• Veteran - DD214 Attached
• Disabled Veteran (10% or more) - DD214 and Veterans Disability Determination Attached
• Surviving Spouse of a Deceased Veteran - DD214 and proof of Survivor Benefit Attached
• None of the above

14

(AA) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at https://www.uscis.gov/e-verify. I have read and understand the above statement.

• Yes
• No

Required Question

Employer State of Wyoming

Address Human Resource Contact Information located in the

General Description Section

Statewide, Wyoming, 82002

Phone 307-777-7188

Website http://agency.governmentjobs.com/wyoming/default.cfm