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Transportation Claims Coordinator - TCC #002

NavitasPartners

Fort Smith, AR

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JOB DETAILS
SKILLS
Accounts Receivable, Administrative Skills, Analysis Skills, Business Solutions, Call Centers, Cargo/Freight, Claims Processing, Clinical Medicine, Communication Skills, Conflict Resolution, Corporate Policies, Customer Relations, Customer Relationship Management (CRM), Customer Service Management, Customer Service Operations, Customer Support/Service, Data Collection, Data Management, Database Report Tools, Detail Oriented, Distribution Operations, Documentation, Establish Priorities, Follow Through, Healthcare, High School Diploma, Hospital, Logistics, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Operating Systems, Operational Improvement, Operational Strategy, Operational Support, Operations Management, Organizational Skills, Performance Analysis, Power BI, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Record Keeping, Reporting Skills, SAP, SAP Administration, Spreadsheets, Supply Chain, Supply Chain Operations, Support Documentation, Team Player, Time Management, Transportation and Logistics, Writing Skills
LOCATION
Fort Smith, AR
POSTED
4 days ago

Job Title: Transportation Claims Coordinator

Location: Fayetteville, AR

Duration: 6-Month Contract

Schedule: Day Shift – Monday through Friday, 9:00 AM – 5:00 PM CST

Guaranteed Hours: 40 Hours Weekly

Position Overview

We are seeking a detail-oriented and customer-focused Transportation Claims Coordinator to support transportation and logistics operations by managing shipment-related claims and service issues. The ideal candidate will possess strong organizational, communication, and problem-solving skills while working collaboratively with carriers, customers, vendors, and internal teams to ensure timely and accurate claim resolution.

Responsibilities

  • Receive, review, investigate, and process transportation and shipment-related claims.
  • Manage Over, Short, and Damaged (OS&D) shipment claims and gather supporting documentation.
  • Communicate with carriers, vendors, customers, and internal departments regarding claim status and resolution.
  • Maintain accurate records of claims, investigations, correspondence, and outcomes.
  • Follow up with stakeholders to ensure timely processing and closure of claims.
  • Enter, update, and maintain information within transportation, logistics, and business systems.
  • Assist with data collection, reporting, and performance analysis related to transportation operations.
  • Prepare reports, spreadsheets, and documentation to support operational and management needs.
  • Provide professional customer service and respond to inquiries in a timely manner.
  • Support daily transportation, logistics, and supply chain operations as assigned.
  • Identify opportunities for process improvements and operational efficiencies.
  • Ensure compliance with company policies, procedures, and service standards.

Required Qualifications

Education

  • High School Diploma or equivalent required.
  • Associate Degree preferred.

Experience

  • Minimum two (2) years of office, administrative, customer service, clerical, or related experience required.
  • Experience working in a fast-paced business environment preferred.

Skills & Competencies

  • Strong written and verbal communication skills.
  • Excellent customer service and relationship management abilities.
  • Strong organizational and time-management skills.
  • Ability to prioritize multiple tasks and meet deadlines.
  • Strong attention to detail and accuracy.
  • Excellent analytical and problem-solving skills.
  • Ability to work independently and collaboratively within a team environment.
  • Proficiency with Microsoft Office Suite, including:
    • Microsoft Word
    • Microsoft Excel
    • Microsoft Outlook
    • Microsoft PowerPoint
  • Ability to maintain accurate records and documentation.
  • Strong follow-through and accountability.

Preferred Qualifications

Experience

  • Experience in logistics, transportation, freight, supply chain, or distribution operations preferred.
  • Familiarity with OS&D (Over, Short, and Damaged) claims processing preferred.
  • Experience in customer service, operations support, or call center environments preferred.
  • Experience with reporting tools and transportation management systems preferred.

Technical Skills

  • Exposure to transportation, logistics, and enterprise business systems such as:
    • Transportation Management Systems (TMS)
    • SAP Transportation Management (SAP TM)
    • Power BI
    • HighRadius
    • Database reporting tools
    • Other logistics and supply chain platforms

Core Competencies

  • Customer Service Orientation
  • Effective Communication
  • Organization & Time Management
  • Attention to Detail
  • Problem Solving & Analytical Thinking
  • Conflict Resolution
  • Team Collaboration
  • Accountability & Follow-Through
  • Data Management & Reporting

Additional Information

  • Entry-level to mid-level logistics and transportation support opportunity.
  • Ideal for candidates interested in transportation operations, freight management, supply chain coordination, and claims administration.
  • Opportunity to work in a collaborative, fast-paced logistics environment with exposure to transportation and supply chain operations.

For more details reach at vgill@navitassols.com or Call / Text at 516-862-1203.

About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.

About the Company

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NavitasPartners