Transitional Care Coordinator | Full Time EX | Riverside Home Health and Hospice | Grants Pass, OR

Transitional Care CoordinatorRiverside Home Health & HospiceRogue Valley | Jackson & Josephine CountiesFull-TimeBe the Trusted Partner Our Community Counts OnAtRiverside Home Health & Hospice, we believe exceptional care begins long before the first home visit.It begins with trusted relationships.As ourTransitional Care Coordinator,you’llserve as a trusted resource for hospitals, physicians, assisted living communities, independent living communities, memory care communities, adult foster homes, skilled nursing facilities, and other healthcare partners throughout the Rogue Valley.You’llhelp patients navigate the transition into Home Health and Hospice while building meaningful partnerships that strengthen our community and expand access to compassionate, life-changing care.Ifyou’repassionate about building relationships, solving problems, and making a lasting impact,we’dlove to meet you.Why This Role MattersEvery referralrepresentsa person, a family, and a new chapter in their healthcare journey.As a Community Relations & Transitional Care Coordinator,you’llhelp ensure patients receive the right care at the right time by creating seamless transitions into Riverside Home Health and Hospice.You’llbecome a trusted partner to healthcare providers and senior living communities across the Rogue Valley by building relationships based on integrity, responsiveness, and exceptional service.Your work directlyimpacts:Patient access to quality Home Health and Hospice servicesStrong partnerships with hospitals, providers, and senior living communitiesCommunity trust in RiversideReferral growth through exceptional serviceOutstanding patient and family experiencesEvery relationship you build creates opportunities to serve more patients.Who Thrives in This RoleOur ideal candidate:Loves building meaningful, long-term relationshipsIs energized by meeting new people and serving the communityCommunicates confidently with providers, administrators, nurses, and familiesIs organized, self-motivated, and goal-orientedTakes ownership and follows through on commitmentsEnjoys solving problems and coordinating patient careBelieves outstanding customer service is the foundation of lasting partnershipsThis is an excellent opportunity for someone who enjoys healthcare, community outreach, and helping others while contributing to the growth of an exceptional organization.Why People Choose Riverside Build meaningful relationships throughout the Rogue Valley healthcare community Help patients receive the care they need during important life transitions Work alongside compassionate clinicians and supportive leaders Make a measurable impact on patient care and agency growth Enjoy autonomy while being part of a collaborative team Grow professionally within a respected and expanding organizationNo two days are the same—and every day brings an opportunity to make a difference.Our Culture (This Actually Matters Here)At Riverside, our Core Values—CAPLICO—guide everything we do.C – Customer SecondWe support one another so we can provide exceptional care.A – AccountabilityWe do what we saywe’lldo and take pride in our work.P – Passion for LearningWe embrace growth, innovation, and continuous improvement.L – Love One AnotherWe treat patients, families, partners, and teammates with kindness, dignity, and respect.I – Intelligent Risk TakingWe seek better ways to serve our patients and community.C – CelebrationWe recognize accomplishments and celebrate meaningful impact.O – OwnershipWe take responsibility for our work and the relationships we build.Wedon’tjust talk about culture—we hire, coach, and lead by it.What You’ll Be DoingBuilding trusted relationships with hospitals, physician offices, assisted living communities, independent living communities, memory care communities, adult foster homes, skilled nursing facilities, and other community partnersEducating referral partners about Riverside’s Home Health and Hospice servicesCoordinating smooth patient transitions into careWorking closely with intake, clinical leadership, providers, and operations to ensure timely admissionsFollowing up with referral partners to provide outstanding customer serviceIdentifying opportunities to grow referrals through relationship development and community engagementRepresenting Riverside at networking events, community meetings, and educational opportunitiesServing as a trusted resource for patients, families, providers, and community partners throughout the Rogue ValleyBenefits IncludeMedical, Dental, and Vision InsuranceFree telehealth programsPaid PTO, sick time, and holidaysMileage reimbursement401(k) with company matchCompany-paid Life & AD&D InsuranceEmployee Assistance ProgramEmployee Emergency FundHSA & FSA optionsLeadership and professional development opportunitiesCompany celebrations and recognition eventsOpportunities for advancement within a growing organizationWhat You’ll NeedHealthcare experience preferred (Home Health, Hospice, Hospital, Case Management, Senior Living, or related field)Experience in business development, community relations, healthcare sales, or referral coordination preferredOutstanding communication and relationship-building skillsStrong organizational and time-management abilitiesAbility to work independently while collaborating with multiple teamsProfessional presentation and customer service skillsValid driver’s license and reliable transportationWhy Work at Riverside?At Riverside, our mission is simple:Provide Life Changing Service.Growthisn’tjust about increasingreferrals.It’sabout earning the trust of our community.Every assisted living administrator who confidently recommends Riverside.Every physician who knows their patients will receive exceptional care.Every family who feels supported because you helped guide them to the right services.That’sthe impact this rolemakes.Ifyou’relooking for more than a sales position—ifyou’relooking to build lasting relationships while helping patients receive the care they deserve—we’dlove to talk with you.Website:https://riversidehh.comProudly affiliated withThe Pennant Group, recognized as one of theBest Companies to WorkForin the West.RiversideHome Health & HospiceLifeChanging ServiceBuildingtrusted relationships. Guiding patients. Strengthening our community.