Agile Programming Methodologies, Cloud Computing, Customer Support/Service, ITIL (IT Infrastructure Library), Information Technology & Information Systems, Knowledge Transfer, Maintenance Services, Offshoring, Onboarding, Operational Audit, PRINCE2, Project Management Professional (PMP), Project/Program Management, RAID Storage, Risk Management, Scrum Project Management and Software Development, Software Administration
Job ID : 93680-1
Title: Transition Manager
Duration: 6+ Months and Possible Extension
Locations: Jersey City, NJ 07302
Pay Range: $70/hr - $90/hr on W2/C2C All Inclusive
Experience Required : 10 Years and above
Introduction:
We are seeking an experienced Transition Manager to lead the end-to-end transition of application support services from one vendor to a second vendor. The ideal candidate will be responsible for planning, governing, and executing transition activities, ensuring seamless knowledge transfer, operational readiness, risk mitigation, and successful handoff to steady-state support teams.
Required Skills & Qualifications:
- 10 years of IT experience with at least 3-5 years leading transition or service onboarding programs.
- Experience managing transitions for Application Management Services (AMS).
- Strong understanding of ITIL processes including Incident, Problem, Change, Knowledge, and Service Request Management.
- Proven experience in stakeholder management across business, technology, and vendor organizations.
- Experience creating transition plans, governance reports, RAID logs, and operational readiness assessments.
- Prior work experience at client or in client's industry.
Preferred Skills & Qualifications:
- ITIL Foundation or higher certification.
- PMP, Prince2, Agile, or Scrum certification.
- Experience working with global delivery models and offshore/onshore teams.
Day-to-Day Responsibilities:
- Lead end-to-end transition programs for application support, infrastructure, cloud, and managed services engagements.
- Develop and manage transition plans, timelines, milestones, dependencies, and deliverables.
- Coordinate knowledge transfer (KT), shadowing, reverse-shadowing, and operational readiness activities.
- Establish governance structures, status reporting, RAID management, and executive communications.
- Work closely with client stakeholders, incumbent vendors, delivery teams, and project managers to ensure successful transition outcomes.
Company Benefits & Culture:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Inclusive and dynamic work environment.
For immediate consideration please click APPLY to begin the screening process with Alex.