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Transit Supervisor

City of Fayetteville, NC

Fayetteville, NC

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JOB DETAILS
SALARY
SKILLS
CDL Driver's License, Class A License, Class B License, Compensation and Benefits, Dental Insurance, Disciplinary Action, Driver's License, Employee Assistance Plan, Equipment Maintenance/Repair, Equipment Replacement, Establish Priorities, Flexible Spending Accounts, Health Insurance, Healthcare, Healthcare Reimbursement, Legal, Licensing, Local Government, Operations, Operations Management, Performance Reviews, Procedure Implementation, Public Transport, Record Keeping, Revenue/Sales Reporting, Schedule Development, Staff Motivation, Staff Training, Status Reports, Systems Administration/Management, Time Management, Training/Teaching, Two Way Radio
LOCATION
Fayetteville, NC
POSTED
Today
Salary: $25.71 Hourly
Location : 455 Grove Street, Fayetteville, NC 28301, NC
Job Type: Regular Full-Time
Job Number: 04486
Department: Transit
Opening Date: 05/31/2026
Closing Date: 7/10/2026 11:59 PM Eastern

Description
Click here to meet some of the City's "CAN DO" employees.
INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED.
A RESUME WILL NOT BE CONSIDERED IN DETERMINING YOUR QUALIFICATIONSFOR THIS POSITION.
The City of Fayetteville is currently recruiting for a Transit Supervisor to supervise, assign, review and participate in the work of staff responsible for providing transit services within the Transit Department; to ensure that all transit and para-transit routes are running according to schedule; and to perform a variety of technical tasks relative to assigned area of responsibility.

The Transit Department provides bus services 7 days a week. Interested applicants must be available to work during the following hours of operation:
  • Monday -Friday between the hours of 4:00 AM and 11:00 PM
  • Saturday between the hours of 6:00 AM and 8:00 PM
  • Sunday between the hours of 8:00 AM and 8:00 PM
ESSENTIAL DUTIES & RESPONSIBILITIES

  1. Plan, prioritize, assign, supervise, review and participate in the work of staff responsible for providing transit services within the Transit Department.
  2. Prepare, schedule, assign and review daily operator work duties and routes; vehicle assignment sheets, operator schedules/run for bid, selection, assignment, and status reports.
  3. Maintain and review departmental employee personnel records for compliance with City policies and procedures.
  4. Prepare and present clear, concise and accurate reports to the Transit Operations Manager.
  5. Plan, coordinate, and supervise the daily operations of Transit including, but not limited to, developing route and schedule assignments for Transit operations.
  6. Collect, count and report transit revenues; maintain revenue records; prepare deposit slip; deliver deposit slip and revenue to bank or appropriate department; maintain related records.
  7. Assign, direct and supervise transit, dispatching and related operations which include scheduling daily work assignments.
  8. Select, train, motivate and evaluate personnel; provide or coordinate staff training, work with employees to correct deficiencies; implement disciplinary procedures.
  9. Operate a two-way radio in support of dispatching duties; ensure routes are serviced in a timely fashion and on schedule; assist transit operators during breakdowns including securing replacement equipment and staff; coordinate major equipment and vehicle repairs.
  10. Conduct investigations of accidents, incidents and injuries in the workplace for preventable and non-preventable accidents/incidents/injuries by viewing video footage and taking pictures of incident scenes; prepare and submit accident, incident and injury reports.
For a complete job description,
MINIMUM QUALIFICATIONS

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:
Two years of experience in public transit operations/administration and one-year supervisory or managerial responsibility.

Training:
Equivalent to completion of the twelfth grade.

LICENSING & CERTIFICATIONS

Required:
Possession of an appropriate valid driver's license and have the ability to obtain, within six (6) months of hire, a North Carolina Class B Commercial Driver's License with passenger and air brake endorsements and ability to maintain insurability, and a current DOT Medical Card.

Preferred:
None.
SPECIAL REQUIREMENTS:
  • This position is subject to alcohol and controlled substances testing as required by FTA
  • SBI/Fingerprinting Criminal History Record Check Requirement: To comply with Sessions Law 2025-16, applicants offered a position with the City may be subject to a criminal history record check of State and National Repositories of Criminal Histories conducted by the State Bureau of Investigation (SBI) in accordance with The City may consider the results of these criminal history record checks in its hiring decisions.


From the time of closing, the selection process is anticipated to last approximately 4 - 6 weeks. The process will consist of a panel interview and clerical tests which may include, but are not limited to: Proofreading, Sentence Clarity and Spelling with the selected candidate being subject to a pre-employment drug screen, DOT Physical, background check and driving history check.
An Equal Opportunity Employer
Health and Dental Insurance:
The City of Fayetteville Employee Healthcare Benefit Plan provides comprehensive and affordable health and dental coverage while maintaining reasonable costs to employees. Coverage is available for all regular status employees scheduled to work 30 hours or more per week. Employees may also choose to cover eligible dependents. The premium is deducted on a pre-tax basis, with the City paying a portion of the premium. Qualifying employees are eligible for benefits on the 1st day of the month following 30 days of service.

Employer Paid Leave
Vacation Leave:
Regular employees begin accruing vacation leave the first day of employment. Accruals are based on years of service
and the number of hours an employee is scheduled to work.

Sick Leave:
Regular employees begin accruing sick leave the first day of employment. Accruals are based on the number of hours
scheduled to work; regular full-time employees accrue eight (8) hours per month. Sick leave hours accumulate without
limits and may be used toward creditable service upon retirement from the NC Local Governmental Retirement System.

Holidays:
The City of Fayetteville observes 12 paid holidays per calendar year. When Christmas day is on a Wednesday, an
additional holiday is provided making for 13 paid holidays.

Bereavement:
Regular employees are eligible for bereavement leave. The City will authorize 24 hours per calendar year to mourn or
attend a funeral or memorial service of a family member.

Retirement:
The City of Fayetteville assists employees in securing their financial future during retirement by participating in the NC
Local Governmental Employees' Retirement System, administered by the State of North Carolina. Regular employees
scheduled to work 20 hours or more per week become members in the retirement system upon employment. As a member
of this system, employees are required to contribute 6% of their gross salary on a tax-deferred basis.

Deferred Compensation Plans:
To further assist employees in saving for retirement, the City offers two supplemental retirement savings programs. These
programs enable regular full-time, and part-time employees working at least 20 hours per week, an opportunity to save a
portion of their salary on a tax-deferred basis to supplement their retirement benefits. These programs are the NC 401(k)
plan and NC 457 plan; both administered by Empower. The City currently contributes 3% of base salary to an eligible
employee's NC 401(k) account with a proposal, but must be approved by Council, to increase to 4% for Plan Year 25/26.

Cafeteria Plan / Supplemental Benefits:
Realizing that each employee may have different insurance needs, the City offers its employees the opportunity to supplement City-provided benefits by selecting from the benefits listed below. These benefits are offered at employee's expense through payroll deduction:

-> Flexible Spending Accounts (FSAs) - Healthcare and Dependent Care Reimbursement Accounts (pre-tax)
-> Short-Term and Long-Term Disability Insurance
-> Optional Life & Accidental Death & Dismemberment

Death Benefit:
The first year an employee contributes to the retirement system, the City provides a death benefit of $3,000 once the
employee is benefits eligible. After one year as a contributing member of the Retirement System, a death benefit is provided
by the NC Retirement System that is equal to the highest 12 months' salary in a row during the 24 months before death, no
less than $25,000 and no more than $50,000. There is no cost to the employee for this benefit.

Pay Periods / Deduction for Benefits / Direct Deposit:
City employees are paid bi-weekly (every other Friday). Benefit deductions are taken for 24 pay periods of the year. As an added convenience and safety measure, the City requires all new employees to sign up for direct deposit.

Employee Assistance Program:
The EAP is available at no cost to all employees and their household members. The EAP provides confidential guidance
on legal, financial and personal issues affecting your health, relationships and job.
01

Responses to the supplemental questions must reflect the information provided under the "Work Experience" section of the application. Your responses will be used to determine whether or not you possess the minimum qualifications required for this position at the time of application.
  • I have read and complied with the above statement.

02

As part of the selection process, candidates selected for an interview will be required to take an on-line skills test. All communications regarding skills testing will come from info@governmentjobs.com. The email will contain a link to the test. This process will occur 2 - 4 weeks after the closing date of this position allowing time for minimum qualifications review and department selection of candidates for interview. Please make sure to check your email spam and junk folders for our communications. Also, add info@governmentjobs.com to your safe senders list to ensure you receive our emails.
  • I have read and understand the above statement.

03

Are you a current City of Fayetteville employee?
  • Yes
  • No

04

Have you held an out-of-state driver's license (other than NC) in the past 3 years?
  • Yes
  • No

05

Do you currently hold a valid driver's license?
  • Yes
  • No

06

Do you currently have an acceptable driving record in accordance with the City of Fayetteville driving standard? to view the City of Fayetteville's driving standard's list of an unacceptable driving record criteria.
  • Yes
  • No

07

This position requires meeting and maintaining vehicle insurability with the City of Fayetteville. Are you willing to accept this condition of employment?
  • Yes
  • No

08

This position requires a North Carolina Class B Commercial Drivers License with airbrake and passenger endorsements within six (6) months of hire. If you do not have a North Carolina Class B, or a Class A, CDL with airbrake and passenger endorsements will you be able to obtain a North Carolina Class B CDL with airbrake and passenger endorsements within six (6) months of hire?
  • Yes
  • No
  • Currently hold a NC Class A or Class B CDL with passenger and airbrake endorsements.

09

This position requires a current DOT Medical Card within 30 days of hire. If you do not have a current DOT Medical Card, will you be able to obtain one within 30 days of hire?
  • Yes
  • No
  • Already have a current DOT Medical Card

10

How many years of experience do you have in public transit operations/administration?
  • 4+ years
  • 2 - 3 years
  • One year or less
  • None

11

Briefly describe your experience in public transit operations/administration. (If this question does not apply, please type N/A in the space provided below.)
12

How many years of experience do you have working in a supervisory or managerial role?
  • 3+ years
  • 1 - 2 years
  • Less than one year
  • None

13

Briefly describe your experience working in a supervisory or managerial role. (If this question does not apply, please type N/A in the space provided below.)
14

Do you have experience operating a two-way radio?
  • Yes
  • No

15

Do you have cash handling experience?
  • Yes
  • No

16

This position requires you to work variable shifts including split shifts. Are you willing to accept this working condition?
  • Yes
  • No

17

INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED!You may attach a resume; however, the application MUST include a 10-year history. Please answer all questions on the application in their entirety and your application MUST include the following:• Drivers License Number• Employer information including salary, address, phone number, supervisor name, and reason for leaving for each employer• Complete Education History (including High School)• A complete 10-year history to include gaps you have had between employment and/or school attendance.Example:Office Assistant1/2011 - presentThe Company123 Hay StreetFayetteville, NC 28301(910) 555-5555Unemployed6/2004 - 12/2010UnemployedStudent12/2000 - 6/2004My High SchoolFayetteville, NC 28301 Applications without a 10-year history and all the required information will be considered incomplete and will not be processed.Please take a moment to review your application for completeness.
  • I have read and understand the above statement

Required Question

About the Company

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City of Fayetteville, NC