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Transit Operations Manager

City of Sioux City, IA

Sioux City, IA

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JOB DETAILS
SALARY
$82,556.86–$112,984.35 Per Year
SKILLS
Accounts Payable, Administrative Management, Administrative Policies, Administrative Skills, Advertising, Alliance/Partner Management, Americans with Disabilities Act (ADA), Asset Management, Budget Management, Budgeting, Buses, Business Analysis, CDL Driver's License, Capital Budgeting, Capital Project, City Administration, Class B License, Coaching, Communication Skills, Contract Approval, Contract Management, Contract Negotiation, Cost Benefit Analysis, Cost Control, Customer Support/Service, Data Analysis, Demographics, Disciplinary Action, Documentation Review, Driver's License, Emergency Response, Employee Relations, Energy Efficiency, English Language, Facilities and Maintenance, Federal Grants, Financial Analysis, Funding, Grant Administration/Management, Grant Writing, Human Resources, Identify Issues, Industrial Relations, Interpersonal Skills, Investment Analysis, Leadership, Maintain Compliance, Mechanical Maintenance, Monitor Regulations, Operational Support, Operations, Operations Management, Operations Planning, Options Analysis, Order Management, Outbound Marketing, People Management, Performance Analysis, Physical Demands, Policy Development, Private Funding, Problem Solving Skills, Procedure Development, Program Evaluation, Public Administration, Public Transport, Purchasing/Procurement, QoS (Quality of Service), Record Keeping, Regulations, Requirements Management, Requirements Validation/Verification, Resolve Customer Issues, Resource Management, Safety Codes, Safety Process, Safety Systems, Safety Training, Service Delivery, Staff Policies, Statistics, Strategic Planning, System Operations, Team Lead/Manager, Team Player, Transportation Planning, Trend Analysis, Vehicle Fleets, Vendor/Supplier Evaluation, Writing Skills
LOCATION
Sioux City, IA
POSTED
3 days ago
Salary : $82,556.86 - $112,984.35 Annually
Location : Sioux City Transit System, 509 Nebraska St, Sioux City, IA
Job Type: Full Time
Job Number: 202600045
Department: Transit
Division: Transit Operations
Opening Date: 05/11/2026
Closing Date: 5/25/2026 11:59 PM Central

Description
Sioux City Transit is looking for a skilled and motivated Transit Operations Manager to help lead the daily operations, planning, and maintenance of our public transportation system. This role is ideal for someone who enjoys solving complex operational challenges, developing people, and improving how a community moves.
What You'll Do
As the Transit Operations Manager, you will:
  • Lead and support staff across administration, operations, and maintenance.
  • Guide service planning and long-range transit initiatives in partnership with the Metropolitan Planning Organization.
  • Assist with major federal and state grants, helping secure funding for fleet upgrades, facilities, and service improvements.
  • Ensure compliance with FTA, Iowa DOT, ADA, Civil Rights, and safety requirements.
  • Manage budgets and capital assets, including fleet, facilities, and equipment.
  • Collaborate with community partners to gather input and ensure equitable access to transit services.
  • Support daily route operations, customer service, detours, and service adjustments.
  • Respond during emergencies to help maintain essential transit services.
  • Serve as a key leader, stepping in for the Transit Director when needed.
Who Thrives in This Role
You'll be a strong fit if you bring:
  • Leadership experience in transit, transportation, fleet, or related fields
  • Strong communication and problem-solving skills
  • Comfort working with regulations, grants, and data
  • A collaborative, service-oriented mindset
Make an Impact
If you're ready to help shape the future of transit in Sioux City and lead a team committed to reliable, safe public transportation, we encourage you to apply.

Duties

  • Supervises and evaluates the work of subordinates; recommends personnel actions related to selection, disciplinary procedures, performance, leaves, grievances, work schedules and assignments; administers safety and personnel policies and procedures.
  • Plans, manages, and oversees the daily functions and activities of transit administration, operations, and maintenance.
  • Develops Transit Development plans (TIP, PTP, & LRP) in cooperation with the Metropolitan Planning Organization (MPO) to meet Iowa Department of Transportation (DOT) requirements and to guide future service planning.
  • Assists with proposals/applications for federal and state grant programs including the Low or No Emission Grant Program, the Grants for Buses and Bus Facilities Competitive Program, and the annual IDOT Consolidated Grant Application; assists with procurement of services and capital projects using state and federal grants plus private funding.
  • Assists with establishing City and agency policies and procedures for public Transit services that meet all (FTA) and Iowa DOT Code requirements, and as they apply to federal and state funding for Transit operations.
  • Develops and administers annual operating and capital budgets, conducting cost-benefit analysis and financial evaluations for funds and programs; provides oversight of budget allocations, a bus fleet (including tools and equipment), a transit maintenance garage, and the Martin Luther King Jr. Transportation Center to ensure operational efficiency and resource optimization.
  • Develops product/service specifications for bids with the purchasing office; monitors vendor performance, ensures federal & state oversight, and approves work under contracts funded by grants.
  • Assists with submitting reports and statistical data for state and federal Transit requirements on annual operations and maintenance.
  • Plans for and helps calculate goals for the Disadvantage Business Enterprise (DBE) program; administers Title IV Civil Rights programs & LEP, FTA National Transit Database submissions, Triennial Review documentation, Transit Asset Management Plan (TAM), and Safety Management System Plan; determines cost/benefit decisions.
  • Meets with stakeholder groups (advisory board of directors, demographic/ethnic communities, business, transit advisory group (TAG), & neighborhood coalitions) to gain input on user needs, proposed service plans, to ensure Civil Rights access to transit programs, and to obtain feedback about quality of personnel and services.
  • Develops marketing programs and work with advertising providers to increase Transit ridership and revenue.
  • Monitors changes in regulations and technology that may affect operations; analyze transportation data to identify trends, inefficiencies, and opportunities for cost reduction.
  • Stays abreast of new trends and innovations in transportation service delivery and planning: research emerging products and enhancement that may be applicable to the City's needs.
  • Assists the Driver Supervisor in daily oversight of route operations including dispatchers and Motor Coach Operators. May assist with route scheduling, route detours, respond to customer service inquiries, and addresses complaints from the public.
  • Responds in an emergency and provides transit related services.
  • Maintains regular and punctual attendance and working hours.
  • Performs other directly related duties consistent with the role and function of the position as assigned by the Assistant City Manager. Understands and enforces City Administrative Policies (AP). Fills in during the absence of the Assistant City Manager.
  • Expected to temporarily perform duties outside of normal classification in the event of a declared emergency. In the event that an employee is excused from work other than being sick, they will be required to report to work in a state of declared emergency.

Qualifications

Cognitive Demands, Skills and Abilities: Ability to use personal computers to perform complex business analysis and related reporting; ability to supervise employees in order to ensure the quality and efficiency of workability to identify and understand the speech of another person, ability to listen to and understand information and ideas presented through spoken words and sentences; motivating, developing, and directing people as they work, identifies the best people for the job; identifies complex problems and reviewing related information to develop and evaluate options and implement solutions; work is performed with considerable independence; considers the relative costs and benefits of potential actions to choose the most appropriate one.

Job Knowledge: Understand the purpose and operations of public transportation systems, Federal Transit Code, related safety procedures, ordinances, regulations, and traffic laws; understanding of modern business management principles and practices; knowledge of public transit funding, record keeping, and general budget practices; knowledge of technology for Transit Systems; knowledge and understanding of current personnel management practices; knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources; knowledge of labor relations principles and practices in order to assist with union contract negotiations and contract administration; general knowledge of bus mechanical maintenance and related maintenance methods and techniques.

Language Ability and Interpersonal Communication: Effective communication skills and the ability to provide assistance to customers (external and internal); ability to write and speak clearly so others can understand you; ability to communicate distinctly and effectively with fellow employees and patrons; ability to read in English and compare similarities and differences between words and series of numbers; ability to apply common sense understanding to the work process, procedures, programs and services; ability to provide and follow verbal and written instructions; ability to establish and maintain an effective working relationship with Transit Staff, other City Department employees, the public, and with a network of other public transit agency personnel.

Physical Requirements: Regularly lift 10 pounds; occasionally may lift 30 pounds; ability to see details at close range (within a few feet of the observer), ability to see details at a distance.

Work Environment: While performing 10 percent of the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently in contact with moving buses and other operations related to route operations, and with facility maintenance functions. Ninety percent of the duties of this job are performed in a normal office environment with appropriate heating and cooling and are not subject to significant occupational or environmental hazards other than those normally associated with general public contact, dust or odors.

Special Requirements: Valid driver's license.
Minimum Required Qualifications

Graduation from an accredited college or university with a Bachelor's Degree in public administration, business management, transportation planning or related field and five (5) years of full-time work experience in mass transportation, transportation planning or grant management, of which three (3) years in a supervisory or management capacity.
or
Any equivalent combination of experience and training that provides the required knowledge, skill and abilities.

PREFERRED QUALIFICATIONS AND ACCEPTABLE EXPERIENCE/ TRAINING:
Valid Class B Commercial Driver's License with Passenger Endorsement preferred
For Full-Time employees and qualifying Transit and Library Part-Time employees, the City of Sioux City offers a comprehensive benefits package that includes Medical, Dental, Vision, Flex Spending Accounts, Life, Disability and Retirement. For more information on the benefits available, please visit our

About the Company

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City of Sioux City, IA

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