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Training Specialist

V-Soft Consulting Group Inc

Frankfort, Kentucky(remote)

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JOB DETAILS
JOB TYPE
Contractor
SKILLS
Adoption, Communication Skills, Compensation and Benefits, Consulting, Customer Escalations, Customer Support/Service, Documentation, Driver's License, Fortune 500 Customers, HIPAA (Health Insurance Portability and Accountability Act), Health Education, Health Information Technology, Healthcare, Healthcare Administration, Healthcare Customer Service, Healthcare Providers, Identify Issues, Information Technology & Information Systems, Instructional Design, Interoperability, Medical Record System, Needs Assessment, Onboarding, Operational Support, Performance Analysis, Performance Metrics, Presentation/Verbal Skills, Process Improvement, Product Demonstration, Public Health, Record Keeping, Relationship Management, Reporting Skills, Standard Operating Procedures (SOP), Technical Support, Training Program, Training/Teaching, Training/Teaching Materials, User Documentation, User Interface/Experience (UI/UX), Webinar, Writing Skills
LOCATION
Frankfort, Kentucky
POSTED
2 days ago
Training Specialist (Remote)
Primary Location: Remote

V-Soft Consulting is currently hiring for a Training Specialist (Remote) for our premier client.

WHAT YOU’LL NEED:
Technical Requirements and Certifications »
  • Certifications in training, instructional design or health IT.

Education and Experience »
  • Bachelor’s degree in healthcare administration, public health, business or a related field.
  • Minimum 3 years of experience in training, healthcare operations, customer support or health information technology (IT).
  • Proven ability to explain complex information in a clear and understandable way.
  • Strong verbal and written communication skills.
  • Patience, adaptability and the ability to work with varying learning styles and skill levels.
  • Excellent communication and presentation skills with a strong customer service orientation.
  • Strong understanding of the healthcare delivery systems in Kentucky.
  • Knowledge of health IT systems, electronic health records (EHRs), and data exchange standards preferred.
  • Ability to work independently in a remote setting with regular in-state travel (valid driver’s license required).

Preferred Attributes:
  • A strategic thinker with a mission-driven approach and an ability to adapt messaging to different audiences.
  • Familiarity with healthcare compliance frameworks, including HIPAA and interoperability mandates.

WHAT YOU’LL DO:
Job Responsibilities:
  • Create and maintain training materials, user guides, presentations and standard operating procedures (SOPs).
  • Monitor training participation, collect feedback and track performance metrics to evaluate training effectiveness.
  • Develop, coordinate and deliver training programs for healthcare providers and internal team members.
  • Conduct virtual and in-person training sessions, webinars and workshops for new and existing participants.
  • Educate healthcare organizations on the benefits of participation in KHIE while proactively managing those relationships to ensure long-term value and satisfaction.
  • Assess training needs and identify knowledge gaps to support successful onboarding and service adoption.
  • Ensure training content aligns with organizational policies, HIPAA requirements and data privacy standards.
  • Support continuous process improvement initiatives and contribute to enhancements in training delivery methods and user experience.
  • Maintain accurate training records and documentation.
  • Assess training needs and identify opportunities to improve user understanding and the adoption of KHIE services.
  • Serve as the subject matter expert regarding all KHIE services.
  • Host educational briefings, product demonstrations, and user engagement sessions tailored to varying stakeholder roles (C-suite, clinical, IT).
  • Produce reports and presentations highlighting training efforts and participant feedback.
  • Promote positive customer service and professional communication with healthcare organizations and stakeholders.
  • Support troubleshooting efforts by escalating user issues and coordinating with appropriate internal teams when necessary.

Interested?
Qualified candidates should send their resumes to narruri@vsoftconsulting.com

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.

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About the Company

V

V-Soft Consulting Group Inc

V-Soft Consulting is on a meteoric rise to become a top 10 IT Services in North America. V-Soft’s growth is beginning to accelerate and a decision to join the V-Soft family could be the career change you’ve been waiting for and a decision that could change your life for the better.
COMPANY SIZE
50 to 99 employees
INDUSTRY
Other/Not Classified
FOUNDED
1997
WEBSITE
https://www.vsoftconsulting.com/