Business Solutions, Calendar Management, Change Management, Communication Skills, Compensation and Benefits, Course Coordination, English Language, Epic Systems, Epic Trainer, Federal Laws and Regulations, Health Information Technology, Inventory Management, Laboratory Management, Leadership, Learning Management System (LMS), Legal, Logistics, Logistics Management, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Production Control, Project/Program Coordination, Project/Program Management, Recruiting/Staffing Agency, Risk Management, State Laws and Regulations, Training Program, Training/Teaching, Training/Teaching Materials, Writing Skills
CTG is seeking an experienced Epic Training Logistics Lead to oversee and coordinate the operational execution of a large-scale Epic training program. This role is responsible for ensuring seamless training delivery through effective planning, logistics management, and alignment with clinical and operational workflows.
The Training Logistics Lead will play a critical role in role mapping, course catalog management, workflow alignment, learning lab coordination, printed materials, and overall training logistics, ensuring all end users are prepared for go-live and beyond.
Key Responsibilities
Training Logistics & Coordination
- Lead the planning and execution of all training logistics, including scheduling, resource coordination, and room/virtual setup
- Coordinate training calendars across roles, departments, and locations
- Manage class rosters, enrollment, attendance tracking, and training completion reporting
- Ensure all technology, environments, and equipment are prepared and functional for training sessions
Role Mapping & Course Catalog Management
- Partner with operational and application teams to develop and maintain role mapping aligned with Epic security classes and job functions
- Build and manage the course catalog, ensuring appropriate curriculum is assigned to each role
- Validate that all users are mapped to correct training pathways and required courses
Workflow Alignment Support
- Collaborate with application analysts, Principal Trainers, and operational stakeholders to ensure training reflects current workflows and system build
- Support validation of workflows within training materials and environments
- Identify and address gaps between system functionality and training content
Learning Lab Coordination
- Plan, coordinate, and manage learning labs and practice environments
- Ensure appropriate setup of training environments, scenarios, and access for end users
- Support independent learning opportunities and reinforce hands-on system proficiency
Printed Materials & Training Assets
- Oversee production and distribution of training materials, including job aids, quick reference guides, and manuals
- Ensure materials are accurate, up to date, and aligned with Epic build and organizational standards
- Manage inventory, packaging, and delivery of printed materials to training locations
Ancillary Readiness Activities
- Support broader training readiness efforts, including communications, scheduling coordination with leadership, and training status reporting
- Assist with go-live readiness planning and execution
- Coordinate with ancillary teams (e.g., IT, facilities, operations) to ensure all training support needs are met
- Participate in command center or go-live support activities as needed
Collaboration & Stakeholder Engagement
- Serve as a key liaison between training, IT, clinical operations, and project leadership
- Provide regular updates on training readiness, risks, and mitigation strategies
- Support change management and end-user readiness initiatives
Required Qualifications
- Experience supporting Epic implementations or large-scale healthcare IT training programs
- Strong background in training logistics, coordination, or program management
- Experience with role mapping, course catalog management, and LMS systems
- Excellent organizational, project management, and problem-solving skills
- Strong communication and stakeholder coordination abilities
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!
The expected base salary for this position ranges from $55.00 to $65.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
About Us:
CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.
Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.
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Computer Task Group, Inc
CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.
CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.