Training Director

Chick-Fil-A Training Director

Role Overview:

The Training Director leads the development of all team members, ensuring every individual is equipped to deliver exceptional service and uphold Chick-fil-A standards, including Chick-fil-A Pathway standards and best practices. This role requires a full understanding of all areas of the restaurant.

Key Responsibilities:

• Oversee all training for all newly hired team members
• Maintain ongoing training and development for current team members
• Lead food safety classes for new team members
• Develop and implement training programs aligned with Chick-fil-A Pathway standards
• Create and execute in-restaurant training plans
• Develop and manage structured training systems and materials
• Coach leaders and team members to ensure consistent, high-quality instruction
• Monitor team performance and provide ongoing feedback
• Ensure compliance with food safety and operational standards
• May be required to work at multiple Chick-Fil-A restaurant location based on business needs.

Qualifications:

• Bachelor's degree in a related field
• Strong leadership and communication skills
• Passion for developing people
• Highly organized and detail-oriented
• Ability to understand and operate all areas of the restaurant
• Ability to work flexible shifts

Impact:

This role is key to building a strong team culture, improving performance, and creating a consistent, remarkable guest experience.

Benefits:

• Flexible Schedule
• Paid Time Off
• Health Insurance
• Employee Discount
• Paid Training

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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