Description
Title: training developer
Location: Charlotte, NC
Duration: 12 months
Work Engagement: W2
Work Schedule: Hybrid 3 days in office/2 days remote
Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits
Summary:
In this contingent resource assignment, you may: Consult on complex initiatives with broad impact and large-scale planning for Business Execution. Review and analyze complex multi-faceted, larger scale, or longer-term Business Execution challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors. Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel. Required Qualifications: Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
Key Responsibilities:
Key Requirements:
Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.
Experience developing training for contact center environments
Strong instructional design and job aid development
Ability to simplify complex systems into actionable steps
Hands-on Epiplex experience (simulations, walkthroughs
CCaaS / CIW platform experience
Experience supporting large-scale tech rollouts
We believe in our vision and values just as strongly today as we did the first time we put them on paper more than 20 years ago. Staying true to them will guide us toward continued growth and success for decades to come. As you read more about our vision and values, you will learn about who we are, where we’re headed and how every Wells Fargo team member can help us get there.