Adult Learning, Business Administration, Call Centers, Coaching, Communication Skills, Computer Skills, Cost Control, Delivery Management, Human Resources, Leadership, Logistics, Microsoft Office, Multitasking, Needs Assessment, Organizational Development/Management, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Resource Management, Spreadsheets, Team Building, Team Lead/Manager, Time Management, Training/Teaching, Willing to Travel, Writing Skills
Training Delivery Manager
Looking for a role where you can shape the future of learning and performance at Spectrum? As Training Delivery Manager, you'll play a key role in developing and delivering impactful training initiatives that drive real results. Join Spectrum and influence how teams grow, learn and achieve excellence every day. This is your opportunity to foster lasting improvements across our organization.
Responsibilities
How You'll Make an Impact
- Collaborate with senior management to review curriculum and identify new training needs
- Assess team performance and recommend solutions to address gaps and enhance results
- Oversee the rollout of training and leadership development programs, ensuring successful adoption
- Define objectives for all training initiatives and measure their effectiveness
- Provide coaching and development to employees during and after training sessions
- Coordinate resources, schedules and logistics for seamless training delivery
- Manage external resources to optimize quality and cost efficiency
- Stay current with learning strategies and facilitate training sessions as needed
Working Conditions
- Fast paced office environment
- Travel as required
Qualifications
What You'll Bring to Spectrum
Required Qualifications
Education
- Bachelor's degree in Human Resource Development, Business Administration or related field, or equivalent experience
Experience
- 5+ years training experience
- 3+ years management experience
- 2+ years project management experience
- Call Center experience
Skills
- Strong verbal and written communication skills
- Ability to communicate across all levels of the organization
- Professional interaction with the public
- Ability to maintain confidentiality
- Effective under pressure with sound decision-making and problem-solving skills
- Project management skills with ability to manage multiple priorities and meet deadlines
- Proficient with computers, spreadsheets, databases and MS Office applications
- Ability to work independently and lead teams
- Advanced skills in evaluating training impact and knowledge of adult learning principles
- Skills in teambuilding, facilitation and presentation
S
Spectrum
Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 31 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.
For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals. More information about Charter can be found at corporate.charter.com.
10,000 employees or more
https://jobs.spectrum.com/