Advisor – Business Improvement & Integration

North America | Salt Lake City | Travel Required

About Immersive Technologies

Immersive Technologies is the global leader in simulation-based training solutions for the mining industry. We partner with leading mining companies worldwide to drive safer, more productive operations through advanced simulation, data analytics, and performance improvement solutions.

About the Role

We are looking for an Advisor – Business Improvement & Integration to support our mining clients across North America.

In this role, you will work closely with operational teams to deliver measurable business outcomes through simulation-based training, workforce development programs, and continuous improvement initiatives.

You will act as a trusted advisor, helping our clients maximize the value of training investments and drive operational performance.

Role Purpose

To enable our clients to achieve operational excellence and workforce performance goals by designing, implementing, and optimizing simulator-based training and improvement initiatives aligned with their business objectives.

Key Responsibilities

Delivery & Programs

• Deliver projects across the Immersive portfolio (TSI, TSC, TPS, CIP)
• Execute and manage training programs aligned with contractual commitments
• Ensure compliance with contracts and optimize resource allocation

Client Engagement

• Build and maintain strong relationships with clients and key stakeholders
• Provide regular updates on progress, risks, and improvement opportunities
• Identify opportunities to expand solutions and add measurable client value

Performance & Data Insights

• Analyze simulator and operational data to identify performance gaps
• Monitor and continuously optimize training plans and outcomes
• Develop and track training plans against milestones and schedules

Reporting & Governance

• Prepare monthly reports on simulator performance and training progress
• Develop dashboards, presentations, and Gantt-based tracking tools
• Present insights and recommendations to stakeholders and steering committees

Leadership & Coordination

• Lead and coordinate training personnel across assigned contracts
• Conduct regular site visits across North America

Key Challenges

• Delivering consistent results across diverse mining environments
• Translating technical data into meaningful operational improvements
• Managing multiple clients, stakeholders, and programs simultaneously
• Driving performance while maintaining strong client relationships
• Proactively identifying workforce and operational improvement opportunities

Minimum Qualifications

• Experience in training, consulting, or operational improvement environments
• Working knowledge of mining operations and associated processes
• Strong communication, presentation, and stakeholder engagement skills
• Analytical mindset with the ability to interpret data and drive decisions
• High attention to detail in reporting and documentation
• Ability to manage multiple projects in parallel
• Willingness to travel up to 50% across North America

Preferred Qualifications

• Experience leading training teams or managing training programs
• Background in workforce development, simulation training, or operational excellence
• Experience with reporting and data visualization tools (dashboards, Gantt charts)
• Experience in mining, heavy industry, or industrial consulting environments

Work Environment

• Field-based role supporting mining clients across North America
• Frequent travel to operational and industrial environments
• Collaboration with global Professional Services teams

Why Join Immersive?

• Work with top-tier mining companies globally
• Drive real, measurable business impact
• Be part of an innovative team shaping the future of training and operational performance
• Grow your career in a high-impact, client-facing role

Apply Now

If you're passionate about operational improvement, data-driven decision-making, and making a real impact in mining operations, we'd love to hear from you.

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