Training Associate

Job Title: Training Associate
Location: Indianapolis, IN
Contractor Work Model: Onsite
Hours: M – F 8am – 5pm
Compensation: $32.60 - $38.30/hr
Type: Contract, Potential for extension or conversion to permanent

Overview
This role provides critical operational support for Learning & Development (L&D) within a global manufacturing and quality environment. The Learning & Development Administrator ensures accurate Learning Plan management, LMS operations, and coordination with internal stakeholders and external service providers. This position is ideal for a highly organized professional with hands-on experience in SuccessFactors and enterprise learning administration.

Responsibilities

• Create, update, and maintain Learning Plans in the LMS based on direction from Learning Strategists
• Assign and manage curricula, courses, and training activities across multiple business functions
• Monitor training completion and compliance, escalating risks or gaps as needed
• Conduct audits and quality checks to ensure LMS data accuracy and integrity
• Process LMS transactions including enrollments, completions, waivers, and extensions
• Respond to learner and manager inquiries regarding training assignments and records
• Generate and distribute standard and ad hoc reports from the LMS
• Maintain accurate documentation of administrative actions and training records
• Coordinate scheduling and logistics for instructor-led training sessions
• Organize and maintain shared team files, resources, and documentation
• Support data entry, cleanup, and system maintenance within L&D platforms
• Act as liaison with external learning services provider, managing requests, tracking SLAs, and ensuring timely resolution

• Minimum 2 years of experience in learning administration supporting multiple business areas or functions
• Hands-on experience with Learning Management Systems; SAP SuccessFactors experience required
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams)
• Strong written and verbal communication skills with the ability to coordinate across internal and external stakeholders
• High attention to detail with strong organizational and multitasking capabilities
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Bachelor’s degree or equivalent relevant work experience

• Experience supporting learning and compliance in pharmaceutical, manufacturing, or regulated environments
• Familiarity with enterprise L&D operations and compliance-driven training programs

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #558-Scientific