Traffic Coordinator

Traffic Coordinator

OMG Inc. is a leading manufacturer of fastening products and technologies for the commercial roofing and construction industries worldwide. Headquartered in western Massachusetts, OMG is an equal-opportunity employer prioritizing the safety of our employees and customers. The company values integrity, teamwork, diversity, trust, respect, commitment, and a passion for excellence. OMG is a global company operating manufacturing facilities in Massachusetts, Illinois, and Minnesota.

Position Overview

OMG currently operates in two Divisions: OMG Roofing Products and FastenMaster. OMG Roofing Products is a leading global manufacturer and supplier of value-added components for the commercial roofing industry. The FastenMaster Division manufactures and markets innovative, premium quality wood-to-wood fasteners that are engineered to enable professional contractors to complete building projects safer, faster, and easier. The Traffic Coordinator supports our Supply Chain Team by assisting with the timely and accurate processing of orders from Sales to the Customer. This key position serves as a key point of contact for Sales, Manufacturing, Supply, and Distribution regarding orders placed, work in process, and orders shipped. The Traffic Coordinator requires strong communication, time management, and organizational skills.

Position Responsibilities

• Promote Safety as the Number One priority of all OMG employees.
• Coordinate with sales and customer service to determine accurate product shipping dates.
• Coordinate with Manufacturing to guarantee product availability.
• Effectively process back order and/or rework orders.
• Communicate ETAs (Estimated Times of Arrival), freight charges, and proofs of delivery to customers accurately and timely.
• Maintain transportation documents, and update Transportation Log daily.
• Configure and maintain tracking spreadsheets as requested.
• Process Freight Claims in a timely manner.
• Create/Process international shipping documentation as required.
• Assist with expedited or out-of-the-ordinary shipments when necessary and provide shipment quotes to customer service.
• Perform other tasks as assigned.