Job Description
Red Rocks Amphitheatre is a rock structure near Morrison, Colorado, where concerts are given in the open-air Amphitheatre. Red Rocks Amphitheater is a naturally formed, one of the world?s most iconic music venues and top rated, we elevate our standards of service and hospitality to match the legendary status of Red Rocks Amphitheatre located in Morrison, Co. Aramark supports our clients by providing a high level of attention to detail and outstanding customer service in all that we do.
The Retail Supervisor oversees the work of retail associates in a store environment. Leads are in charge of monitoring employee activity, coordinating the shipping and receiving of merchandise, solving problems on a day-to-day level and assisting customers. Leads are in charge of supporting and training the sales associates and assigning the day?s work tasks. Leads ensure all preparations are completed in advance for the day ahead and that the team is on task for delivering superior guest service. Leads are expected to serve as an example for the retail associates to aspire to; continually going above and beyond, delivering outstanding customer service, and successfully resolving any guest situations that that may arise. Leads will maintain a professional and enthusiastic atmosphere even in the absence of management. This is Aramark?s good faith and reasonable estimate of the range of compensation for this position as of time posting.
This position is considered an Hourly/Seasonal/Part-Time Employee
Compensation Data
COMPENSATION: The Hourly rate for this position is $23.43 to $23.43. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
Job Responsibilities
Responsible for opening and closing the store.?
Conduct daily safety briefings.?
Fulfill online store orders and send daily sales reports.?
Ensure accurate inventory counts while conducting daily transfers to the sister store.?
Act as a concierge resource, providing guests with knowledge about the park and surrounding areas.?
Respond directly to customer complaints and ensure they are resolved efficiently and professionally.?
Train and supervise sales associates, leading by example and fostering a customer service-focused team.?
Ensure smooth operations in the absence of a manager.?
Clean and restock the store throughout the day, before opening, and after closing.?
Assist with loss prevention, report concerns, and provide solutions.?
Ensure accurate inventory counts while receiving daily merchandise.?
Assist with quarterly inventories, bi-weekly damage reports, and weekly spot counts.?
Receive deliveries for the retail store and concert merchandise.?
Create an inviting store environment by updating merchandise displays.?
Troubleshoot IT issues as they arise.?
Lead special projects as needed.?
Assist with POS transactions, employee discounts, and returns.?
Cover employee lunch breaks as necessary.?
Inform management of strong-selling products and items that need to be reordered.?
Communicate any concerns or store-related issues to management.
At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact on both our employees and customers. Job duties may change, or new responsibilities may be assigned without formal notice to meet business needs.?
Qualifications
Must be at least 21 years of age (required)
Previous retail experience preferred
Strong mathematical skills required?
Excellent leadership skills; approachable and able to build positive rapport with employees
Strong communication and customer service skills
Service-oriented with a willingness to assist patrons?
Knowledge of point-of-sale systems preferred
Proficient in Microsoft Office, including Excel and Word?
Ability to lift up to 50 lbs multiple times daily
Ability to work in a fast-paced and demanding environment?
Must be flexible and willing to work a rotating schedule, including weekends, nights, and holidays
Must maintain a professional appearance and demeanor at all times
This role may involve physical demands, including but not limited to lifting, bending, pushing, pulling, and extended periods of walking and standing. Uniforms and/or Personal Protective Equipment (PPE) may be required.?
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Beyond great service
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.