Trade Settlement Analyst

Location: Onsite
Schedule: Monday – Friday | 8:00 AM – 5:00 PM

Position Overview

We are seeking a detail-oriented professional to manage the settlement process for customer Trade Programs and ensure fulfillment of trade program commitments. This role is responsible for processing trade settlements, resolving customer deductions, researching pricing discrepancies, and supporting claims resolution activities.

The ideal candidate will possess strong analytical skills, proficiency in Excel, and the ability to work collaboratively with customers, sales teams, and internal stakeholders to resolve complex settlement and pricing issues.

Key Responsibilities

Trade Settlement Management

• Manage trade settlements, including customer deductions, disbursements, check payments, and preauthorized credits.
• Validate settlement requests and ensure compliance with established procedures and approval requirements.
• Investigate and resolve discrepancies with customers and internal stakeholders.
• Process settlements within established performance targets and system validation requirements.
• Maintain supporting documentation for audit and future reference purposes.
• Create settlements internally for designated in-house customers.

Customer Deduction & Claims Resolution

• Research, validate, and resolve trade-related customer deductions.
• Recover invalid customer deductions and reject unsupported claims.
• Investigate and resolve pricing-related deductions across all U.S. and Canadian sales divisions.
• Assist with the resolution of non-trade claims, including fines and fees.
• Work with customers to recover funds associated with invalid deductions and claims.

Program Support & Reporting

• Measure and report on trade program attainment and effectiveness, as needed.
• Identify and secure appropriate program funding to support settlement activities.
• Partner with Sales Management to implement trade program payouts and support strategic initiatives.
• Ensure proper documentation and support for all trade settlement transactions.

Position Focus

Approximately:

• 90% – Processing customer trade deductions and disbursement requests, including recovering invalid deductions and resolving customer disputes.
• 10% – Processing and resolving non-trade transactions and pricing-related claims.

Qualifications

Education

• Bachelor's Degree in Business Administration, Accounting, or a related field preferred.
• Associate Degree in Business Administration, Accounting, or a related field required, along with a minimum of two years of business experience.

Experience

• Minimum of two years of business experience required.
• Experience in accounting, accounts receivable, deductions management, trade settlements, claims processing, customer deductions, or related financial operations preferred.

Required Skills

• Advanced proficiency with Microsoft Excel.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Strong interpersonal and customer relationship management skills.
• Ability to research, investigate, and resolve complex financial discrepancies.
• Detail-oriented with strong organizational and documentation skills.