Administrative Skills, Analysis Skills, Benchmarking, Budgeting, Business Strategy, COBRA (Consolidated Omnibus Budget Reconciliation Act of 1985), Claims Processing, Communication Skills, Compensation Analysis, Compensation and Benefits, Continuous Improvement, Cost Analysis, Customer Support/Service, Decision Support, Dental Insurance, Detail Oriented, Documentation, ERISA (Employee Retirement Income Security Act of 1974), Employment Law, Federal Laws and Regulations, HRIS/HRMS, Health Plan, Human Resources, Human Resources Analytics, Industry Standards, Interpersonal Skills, Leadership, Life Insurance, Market Trend Analysis, Metrics, Microsoft PowerPoint, Microsoft Product Family, Multitasking, People Management, Philosophy, Physical Demands, Power BI, Presentation/Verbal Skills, Regulatory Compliance, Regulatory Requirements, Reporting Skills, State Laws and Regulations, Strategic Planning, Systems Maintenance, Time Management, Vision Plan, Work From Home, Writing Skills
Total Rewards Analyst
This is a hybrid role: 3 days in office, 2 days work from home.
The Opportunity
We are seeking a Total Rewards Analyst to help shape and support a competitive, colleague-focused Total Rewards strategy that drives engagement, retention, and organizational success.
In this role, you will support the design, administration, analysis, and continuous improvement of compensation and benefits programs, ensuring they remain competitive, compliant, cost-effective, and aligned with the organization's overall people strategy.
The Total RewardsAnalyst partners across the business to help create a positive colleague experience, support engagement initiatives, and ensure compensation and benefits programs align with the company's values, behaviors, and people-first culture.
What You'll Do
Compensation
You will support the administration, analysis, and enhancement of compensation programs to ensure alignment with the company's compensation philosophy and market competitiveness.
Responsibilities include:
- Supporting the administration and analysis of compensation programs while ensuring alignment with company pay philosophy and industry standards
- Conducting market benchmarking and compensation analysis to maintain internal equity and external competitiveness
- Reviewing and analyzing compensation structures and providing recommendations for enhancements or adjustments based on market trends and evolving business needs
- Ensuring compensation programs comply with federal, state, and local regulations, including required reporting and documentation
- Partnering with P&C teams and business leaders to:
- Assess job descriptions
- Create job families
- Evaluate internal equity across the organization
- Preparing compensation reports, metrics, and presentations to support leadership decisions and budgeting efforts
- Maintaining job descriptions and compensation-related documentation
Benefits
You will also support the administration and optimization of colleague benefits programs, including:
- Health benefits
- Dental and vision plans
- Retirement programs (including 401(k))
- Life insurance
- Wellness programs
Additional responsibilities include:
- Assisting with annual reviews of benefits programs, including:
- Cost analysis
- Colleague satisfaction surveys
- Identification of enhancement opportunities and program modifications
- Supporting compliance with regulatory requirements related to benefits programs, including:
- Assisting in communicating benefits program changes to colleagues and providing guidance regarding:
- Coverage options
- Plan details
- Claims processes
- Compiling and analyzing compensation and benefits data to provide reports and recommendations that support senior leadership decision-making
- Maintaining analytics systems and tracking key metrics, including:
- Compensation benchmarking
- Benefits utilization
- Colleague engagement with compensation and benefits programs
- Assisting with audits and ensuring accurate, timely compensation and benefits reporting
- Serving as a key point of contact for colleague compensation and benefits inquiries while delivering exceptional customer service
What You Bring
Minimum Required Education & Experience
- Bachelor's degree in Business, Human Resources, or a related field
- 3–5 years of experience in compensation, benefits programs, analytics, or Total Rewards within a medium-to-large business environment
- Strong understanding of:
- Compensation practices
- Benefits administration
- HR analytics
- HR compliance
- Proven experience using market data tools such as PayScale (or similar platforms) and participating in compensation surveys
- Strong analytical capabilities with the ability to interpret complex data and develop strategic recommendations related to compensation and benefits
- Ability to effectively manage multiple priorities in a fast-paced environment
- Strong written and verbal communication skills, including the ability to clearly present compensation and benefits information to both executives and colleagues
Skills & Abilities for Success in This Role
Advanced Analytics & Technology
- Advanced proficiency in Microsoft 365 tools, including:
- Excel
- PowerPoint
- Power BI
- Ability to transform data into actionable insights that support strategic decision-making
- Experience leveraging HRIS platforms such as Workday to drive operational efficiency and data-informed people decisions
Strategic Thinking & Problem Solving
- Strong analytical, problem-solving, and critical thinking skills
- Ability to connect people insights to broader business strategy
Organization & Execution
- Demonstrated ability to manage multiple priorities in a fast-paced, deadline-driven environment while maintaining accuracy and attention to detail
Integrity & Confidentiality
- High level of integrity and discretion with the ability to manage sensitive and confidential information
Compliance & Employment Knowledge
- Solid understanding of employment laws and regulations, including:
- EEO
- Affirmative Action
- Related compliance requirements
- Ability to apply employment law knowledge in a practical, business-focused manner
Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Regularly required to talk and hear
- Required to use hands to type, handle objects and paperwork
- Required to use close vision and be able to focus
- Some travel may be required
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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WOW! Internet Cable and Phone
WOW! is proud to serve a number of communities in the Midwest and Southeast. We started out in 1996 delivering cable TV service in Illinois, Michigan, Ohio and Indiana, and have since added the services that our customers need. Today we offer digital cable, HDTV, DVRs, high-speed Internet, and local and long-distance phone service. In 2012, WOW! acquired Knology, Inc. and began serving customers in Tennessee,AL, Georgia, South Carolina, Florida, Kansas, South Dakota, Minnesota and Iowa. We continue to listen to our customers and have plans to offer more exciting services in the future.
WOW! is privately owned by Avista Capital Partners. With corporate offices in Denver, WOW! has assembled a diverse and experienced management team. This team and all WOW! employees share a passion for doing things right and delighting our customers with friendly, quality service and affordable prices. Together, we are focused on building a culture at WOW! that is founded on four core values. These values are at the heart of what drives us to do our best for all of our customers.