Immediate need for a talented Total Loss Advisor with experience in the Banking & Financial Industry. This is a 5+ Months contract opportunity with long-term potential and is located in Owings Mills, MD. Please review the job description below. Job ID: 18-27713 Key Requirements and Technology Experience: Total Loss Phone – Mitigate collateral losses with customers, primary insurance, GAP providers, and originating dealers. Customer Service/Collections Experience. Escalation/Resolution Experience. Assertive. Strong negotiation skills. Case management experience. Ability to deliver consistent and extraordinary service. High attention to detail (high quality and low error rates). Ability to work well under pressure/thrives in challenging situations. Willingness to adapt to a high speed pace. Problem solver. Strong work ethic. Ability to manage average handle time. Flexibility. Our client is a leading Banking & Financial Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.