TNC Assistant Branch Manager

Hertz Corp

NY

JOB DETAILS
SALARY
SKILLS
Budgeting, Car Rentals, Communication Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Driver's License, Multitasking, Presentation/Verbal Skills, Profit & Loss, Profit & Loss Statements, Quality Management, Quality Metrics, Rentals, Reporting Skills, Sales, Sales Management, Staff Training, Vehicle Fleets
LOCATION
NY
POSTED
30+ days ago

The Assistant Branch Manager

Supervises the overall branch operations to ensure productivity and profitability of the branch as well as customer satisfaction. This will involve sales efforts and business initiatives along with preparing reports including profit and loss statements, budgets, operating reviews and audits.

Wage: $18.50/hr.

What You'll Do:

• Supervise the daily activities of the office (fleet, infleeting, doc compliance, out of service, customer service, ancillary sales, and training for staff) • Maintain positive and professional rapport with partners • Assist in fulfilling financial goals created for office for revenue, VAS, on rents, and ebitda • Communicate consistently and frequently with branch manager • Maintaining branch cleanliness • Assist in maintaining service quality standards

Hertz is known for its commitment to excellence and customer satisfaction. The company follows a set of policies and procedures daily to ensure that all operations run smoothly.

What We're Looking For:

• College degree preferred • 1-2 years solid customer service experience in a related industry • Prior management experience in sales and customer service • A driving record in good standing and valid U.S. driver's license • Ability to work effectively in a fast-paced environment • Excellent written and spoken communication • Ability to multi-task and contribute to a fast pace environment; Line management, and previous sales experience is a plus

Requirements:

• Must have a valid drivers license and excellent driving record • Ability to drive multiple types of vehicles (automatic) • Ability to project a professional appearance • Ability to read and understand driving directions and maps • Ability to engage in verbal interaction with customer

What You'll Get:

• Up to 40% off the base rate of any standard Hertz rental • Paid Time Off • Medical, Dental & Vision plan options • Retirement programs, including 401(k) employer matching • Paid Parental Leave & Adoption Assistance • Employee Assistance Program for employees & family • Educational Reimbursement & Discounts • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness • Perks & Discounts - Theme Park Tickets, Gym Discounts & more

About Hertz

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

About the Company

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Hertz Corp

Hertz is the largest worldwide airport general use car rental brand, operating from approximately 10,090 corporate and licensee locations in approximately 145 countries. Our Dollar and Thrifty brands have approximately 1,400 corporate and franchise locations in approximately 75 countries. Hertz is the number one airport car rental brand in the U.S. and at 130 major airports in Europe. Hertz is an inaugural member of Travel + Leisure's World's Best Awards Hall of Fame and was recently named, for the thirteenth time, by the magazine's readers as the Best Car Rental Agency. Hertz was also voted the Best Overall Car Rental Company in Zagat's 2013/14 U.S. Car Rental Survey, earning top honors in 14 additional categories, and the Company swept the global awards for Best Rewards Program and Best Overall Benefits from FlyerTalk.com. Product and service initiatives such as Hertz Gold Plus Rewards, NeverLost®, and unique cars and SUVs offered through the Company's Adrenaline, Prestige, Green Traveler, and Dream Car Collections, also set Hertz apart from the competition. Additionally, Hertz owns the vehicle leasing and fleet management leader Donlen Corporation and operates the Hertz 24/7TM hourly car rental business. The Company also owns a leading North American equipment rental business, Hertz Equipment Rental Corporation, which includes Hertz Entertainment Services. More information about the Company can be found at www.abouthertz.com.


Learn more about Hertz by visiting www.hertz.com


Hertz is an Equal Opportunity Employer.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Travel, Transportation and Tourism
FOUNDED
1918
WEBSITE
http://www.hertz.com