Title & Tag Agent

Northeast Title & Tag Inc

Williamsport, PA

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JOB DETAILS

SKILLS

Background Investigation, Communication Skills, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, Driver's License, Health Insurance, Insurance, Multilingual, Multitasking, Organizational Skills, Point of Sale (POS) Systems, Record Keeping, Regulatory Compliance, Sales, Service Delivery, Team Player, Training/Teaching, Vision Plan

LOCATION

Williamsport, PA

POSTED

30+ days ago

Benefits:

401(k)
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources

Job Title: Title & Tag Agent
Locations: Williamsport, PA
Join the growing team at Northeast Title & Tag – part of Team Thompson!

About Us:
Northeast Title & Tag is a family-owned company serving communities across Pennsylvania with fast, friendly, and reliable title, tag, and registration services. With 16+ locations and growing, we’re proud to offer a supportive and team-oriented environment where employees are encouraged to learn, grow, and build long-term careers.

As part of Team Thompson, our Title & Tag Agents are more than just clerks — they’re knowledgeable professionals who guide our customers through DMV processes and paperwork with patience and precision. If you enjoy helping people, love learning new things, and want to grow with a company that values its team, this is the opportunity for you.

What You'll Do:

Assist customers with a wide variety of DMV-related services, including vehicle titles, registrations, transfers, renewals, plates, and more
Ensure all paperwork is accurate, complete, and submitted in compliance with PennDOT regulations
Communicate clearly and kindly with customers — both in person and over the phone
Maintain organized records and files in accordance with company and state guidelines
Operate point-of-sale systems and process customer payments
Deliver excellent service in a fast-paced office environment, where multitasking is a must

Training & Growth Opportunities:

Cross-training available across four divisions: Title & Tag, Insurance, DOT Compliance, and Pack & Send
Opportunity to obtain your insurance license if you’re interested in exploring a sales or customer advisor path
Notary Public certification is required within the first 90 days (we’ll help you get certified — if you’re already a Notary, even better!)
Internal promotions and career growth are strongly encouraged — many of our team members have built lasting careers here

Who You Are:

Friendly, reliable, and eager to learn
Able to handle customer interactions with professionalism and empathy
Detail-oriented and organized — you enjoy checking boxes and getting things right the first time
Comfortable working with computers and handling paperwork
Ready to grow with a company that invests in its people

Preferred (but not required):

Prior experience in a customer service, dealership, notary, or DMV-related role
Notary Public certification
Bilingual or multilingual

Minimum Requirements:

1+ year of customer service experience
Valid driver’s license
Must be able to pass a background check
Ability to obtain Notary Public certification within 90 days of hire

Why Work With Us?

Family-owned, fast-growing company with long-term career potential
Supportive, team-oriented culture
Opportunities to grow in multiple directions — operations, compliance, insurance, sales, and more
We believe in promoting from within and helping our team members succeed

Ready to join a company where your growth is only limited by your ambition? Apply now and become part of Team Thompson at Northeast Title & Tag.

Title & Tag Agent

Northeast Title & Tag Inc

Williamsport, PA

About the Company

Northeast Title & Tag Inc

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