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Title Specialist

Hendrick Automotive Group Corporate

Wilmington, NC

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Accounting, Accounting Software, Administrative Skills, Automotive Sales, Communication Skills, Computer Skills, Corporate Policies, Customer Experience, Customer Relations, Driver's License, High School Diploma, Human Resources, Information Technology & Information Systems, Journal Entries, Legal, Legal Documents, Mathematics, Medical Conditions, Microsoft Office, Microsoft Product Family, Organizational Skills, Physical Demands, Presentation/Verbal Skills, Regulations, Safety/Work Safety, Spreadsheets, Team Player, Time Management, Time Management Software, Writing Skills
LOCATION
Wilmington, NC
POSTED
28 days ago
Jeff Gordon ChevroletLocation: 228 S. College Rd, Wilmington, North Carolina 28403Summary: Responsible for preparing tax, title and legal transfer documents on vehicle sales. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Essential Duties and Responsibilities include the following:Verify check, cash and contract fundsPrepares tax and title documents on a timely basisSubmits legal transfer documents to DMV on a timely basisProcesses paperwork on a timely basisMaintains files of tax and legal transfer documentsMaintain schedulesBuilds relationships and communications with dealership personnel, accounting managers and HAGProcess and assign all titles receivedProcess title work with OLRS or DMV in a timely manner Prepare out of state title work within priority guidelinesPrep allocated number of deals a day for processingKey OLRS report, checks and journal entries daily as neededExpedite duplicate title process as neededTrack and/or investigate outstanding titlesReconcile schedules weeklyActively research any outstanding issues that prevent you from completing any of the abovePull titles, mail plates and copy title work as neededProcess/maintain dealer plates and temporary markersPrepare Service Loaners – maintain tags Assist with DMV Enforcement and Floor Plan AuditsAttend weekly department meetingsMaintains CSI at or above Company standardsMaintains an organized, clean and safe work areaParticipates in required trainingRecords all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.Demonstrates the Company’s Core ValuesComplies with Company policies and proceduresObserves all Federal, State, Local and Company safety rules and regulations in the performance of duties.Other duties as assigned Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. Desired Education:o GEDo High School Diploma Associate Degreeo Bachelor Degreeo Master Degreeo Doctorate Degree Field of Study/Work Experience:o Accountingo Automotive Businesso Human Resourceso Information Technology Desired Work Experience: up to 3 yearso 3-5 yearso 5+ years Education/Experience:Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Basic Vehicle titling and/or DMV experience in a high volume environment desired. Strong organizational skills required. Certificates and Licenses:o Valid Driver’s Licenseo Automobile Salesperson License Notary Public Computer Skills:Intermediate knowledge of Microsoft Office Products. Ability to learn the Dealership Management System, Spreadsheet software, accounting software, and inventory software. Communication Skills:Ability to understand and follow instructions. Ability to communicate effectively with customers and companypersonnel. Attendance Expectations:The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. Physical Demands:While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, and feel. Environment Demands:Duties are performed primarily at a desk in an office setting. Work includes frequent clerical and administrative responsibilities and interaction with customers, managers and employees. Verbal and Writing Ability:Ability to read and comprehend instructions, correspondence, and memos. Math Ability:Ability to add, subtract, multiply and divide. Ability to calculate figures and amounts such as discounts, interest, commission, proportions, percentages, area, circumference, and volume. Reasoning Ability:Ability to apply common sense understanding to carry out simple instructions. Ability to deal with standardized situations. Core Values:To perform the job successfully, an individual should demonstrate the following Core Values: Servant LeadershipServant Leaders consciously put the needs of others before their own, because to serve people is to value them. Teamwork through Trust & RespectDiversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. IntegrityBeing honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make. Commitment to Customer EnthusiasmEvery day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers. Passion for WinningHendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people. Accountability at All LevelsTaking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team. Commitment to Continuous ImprovementEvery day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team. This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.

About the Company

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Hendrick Automotive Group Corporate