Time and Attendance Manager

Time And Attendance Manager

The Time And Attendance Manager is responsible for the day-to-day administration of the organization's time and attendance system to ensure accurate, timely, and policy-compliant time entry and approvals. This role supports organization-wide adoption through training, user support, issue resolution, and cross-functional coordination with Payroll, Human Resources, Information Technology, Finance, and Operations. The Time And Attendance Manager also identifies opportunities to improve workflows, controls, reporting, and overall system performance.

What You Will Do:

• Administer the organization's time and absence system to ensure accurate, timely, and policy-compliant time entry and approvals.
• Maintain system configuration, including overtime pay elements, hour types, labor categories, projects/cost centers, approval workflows, holiday calendars, absence accruals, and user access, in alignment with organizational policies.
• Monitor compliance with time entry rules, absence policies, approval deadlines, and internal controls, including appropriate approvals, audit trails, and segregation of duties.
• Serve as the primary point of contact for employees and approvers regarding timecard entry, absence plans, corrections, exceptions, and workflow status.
• Troubleshoot and resolve timecard issues (missing time, incorrect coding, rejects, missing approvals, absence adjustments, etc.).
• Escalate system defects or integration issues as needed, and coordinate with HCM Technical Support on system updates and enhancements.
• Develop and maintain time compliance and exception reports, absence accrual reports, and overtime analytics.
• Coordinate retroactive adjustments to time and absence data and ensure discrepancies are corrected prior to payroll and billing deadlines.
• Develop user guides and training materials, onboard new users and approvers, and adjust time and absence systems to reflect changes to the business (new entities, acquisitions, and restructurings).
• Partner with Payroll, Human Resources, Finance, and project teams to support downstream processes, reporting needs, and continuous improvement efforts.
• Recommend and implement enhancements to workflows, forms, reports, and support materials to improve user experience, compliance, and efficiency.

What You Will Need:

Education & Experience

• Bachelor's degree in Business Administration, Human Resources, Information Systems, Accounting, or a related field preferred, or equivalent relevant experience.
• Relevant experience administering timecard, time and attendance, payroll, HRIS, or workforce management systems.
• Experience supporting end users, resolving system issues, and coordinating with cross-functional stakeholders.
• Experience maintaining system configurations, workflows, reporting, and controls within an enterprise timekeeping environment.
• Experience developing training materials, user documentation, and process communications.
• Experience supporting payroll and/or billing cycles through reporting, exception management, and policy compliance.

Knowledge, Skills & Abilities

• Strong knowledge of timekeeping, time and attendance, and workforce administration processes.
• Ability to interpret and apply organizational policies, internal controls, and approval requirements.
• Strong analytical and problem-solving skills with the ability to identify root causes and implement effective solutions.
• High attention to detail and the ability to manage multiple priorities in a deadline-driven environment.
• Strong interpersonal skills and the ability to work effectively with employees, managers, and cross-functional stakeholders.
• Effective written and verbal communication skills.
• Ability to identify process improvement opportunities and recommend practical enhancements.
• Proficiency in reporting, validation, and exception management related to timecard administration.
• Strong commitment to ethical business practices per relevant corporate policies.
• Ability to learn and apply the ABS Health, Safety, Quality, and Environmental Management System.

Reporting Relationships:

This role will report to the appropriate department manager or functional leader within the organization and will work closely with Payroll, Human Resources, Information Technology, Finance, HSQE, Operations, and Project Accounting. This role may have direct reports and will serve as a key functional resource for employees, approvers, and cross-functional stakeholders.