Analysis Skills, Communication Skills, Computer Security, Data Collection, Detail Oriented, Documentation, Establish Priorities, Incident Response, Information Technology & Information Systems, Metrics, Network Operations Center, Network Security, Patient Assessment, Problem Solving Skills, Procedure Development, Reporting Dashboards, System Operations, Technical Analysis, Voice Applications, Voice Chat
Job Overview
We are seeking a Tier I NSOC Analyst to support a 24/7 Network Security Operations Center by monitoring mission-critical systems and responding to operational events. This role is responsible for identifying, documenting, and escalating alerts, assisting with incident response, and maintaining operational readiness in a fast-paced environment. The ideal candidate is detail-oriented, analytical, and comfortable working rotating shifts.
Job Duties
- Support a 24/7 operations schedule, including nights, weekends, and holidays as needed.
- Monitor mission-critical communication sites and information systems for operational events.
- Classify, prioritize, document, and escalate alerts in accordance with established procedures.
- Perform event triage, data collection, and technical analysis to distinguish valid issues from false positives.
- Capture and document events received through email, chat, voice, and monitoring systems.
- Assist with network and security incident response activities.
- Collaborate with team members to improve playbooks, dashboards, metrics, and detection strategies.
- Coordinate with stakeholders to communicate incident status and recommended response actions.
Job Requirements
Required
- Willingness to work flexible shifts in a 24/7 schedule.
- Excellent communication and documentation abilities.
- Strong analytical and problem-solving skills.
Highly Desired
- 1–3 years of experience working in a Security Operations Center (SOC).