Tier 3 - Network Engineering Support - McKinney, TX

Netrio

Mckinney, Texas

JOB DETAILS
SKILLS
802.11, BGP, Computer Science, Customer Relations, Customer Support/Service, Dental Insurance, Driver's License, Equipment Replacement, HSRP (Hot Standby Router Protocol), IPsec (IP Security), IT Service Management (ITSM), ITIL (IT Infrastructure Library), Information Technology & Information Systems, Network Administration/Management, Network Architecture/Engineering, Network Monitoring, Network Performance/Analysis, Network Protocols, Network Support, On Site Support, Open Shortest Path First Protocol (OSPF), Open Systems Interconnection (OSI), Project Evaluation, QoS (Quality of Service), SIP (Session Initiation Protocol), Systems Administration/Management, TCP/IP (Transmission Control Protocol/Internet Protocol), Technical Support, Time Management, Virtualization, Vision Plan, VoIP (Voice over IP), Willing to Travel, Wireless Communications
LOCATION
Mckinney, Texas
POSTED
3 days ago

About Netrio<\/span><\/b>
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Netrio, a globally diverse and US -based Managed Service Provider, is committed to delivering world -class technology support services. Our focus is on empowering our clients to excel in their respective fields.  <\/span><\/span>
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We are growing and seeking a skilled and dedicated Network Engineer to join our diverse team in McKinney, TX. The successful candidate will be responsible for designing, implementing, maintaining, and supporting our customers' network infrastructure.<\/span>
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Job Description:<\/span><\/b>
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The ideal candidate will have experience in server virtualization, network appliance administration and server configuration, administration, and support. <\/span>
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Supports one or more aspects of IT related projects, including analysis of the existing device configurations, developing configuration files for the replacement devices, technical support of on -site technicians during the equipment replacement, and possible on -site installation and configuration for clients.<\/span>
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Requirements<\/h3>

Requirements and Skills:<\/span><\/b>
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  • At least 4 years’ experience in a position supporting network devices, servers and software, and IP connected hardware.<\/span>
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  • University degree in Computer Science or a related subject; Highly valued<\/span>
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  • Technical certifications from accredited sources; Highly Valued<\/span>
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  • Proven hands -on network engineering experience.<\/span>
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  • Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS).<\/span>
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  • Solid understanding of the OSI or TCP/IP model.<\/span>
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  • Hands -on experience with monitoring, network diagnostic, and network analytics tools.<\/span>
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  • Expertise in Virtualization Technologies (KVM, VMWare, HyperV, Veeam, Verge.io).
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  • Expertise in Microsoft Server (2008+) and Applications (Exchange, SQL, IIS, SCCM).
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  • Experience with maintaining/supporting VoIP Technology (Endpoints, SIP, DIDs).
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  • Intermediate experience with 3rdParty Cloud Service Providers, AWS, Azure, GCP, and Others.
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  • Intermediate experience with VPNs, VPCs, SD -WAN, and complex IP routing/switching concepts.
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  • Understanding of IT Service Management and ITIL concepts and directives
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  • Good understanding of Wiring Closets, IDF; MDF; cable tracing; toning out; running cabling; other low voltage activities and layer 2 physical connectivity (Cat5/Cat6) tasks.
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  • Understanding of WIFI networking; SSIDs; Basic principles of coverage and connectivity for WIFI devices.
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  • Ability to follow instructions and provide documented reviews of work performed.
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  • Excellent time and priority management

    Other Requirements<\/b>
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  • Valid driver’s license for traveling to client sites, if needed.<\/span>
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  • Ability to pass a background check.
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    Benefits<\/h3>

    Benefits<\/span><\/b>:<\/span>
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    • Health insurance<\/span>
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    • Dental insurance<\/span>
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    • Vision insurance<\/span>
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    • Flexible spending account<\/span>
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    • Health savings account<\/span>
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    • Life insurance<\/span>
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    • Paid time off<\/span>
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    • Professional development assistance<\/span>
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    • Tuition reimbursement<\/span>
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      Schedule:<\/span>
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      • 8 -hour shift<\/span>
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      • Day shift<\/span>
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      • Monday to Friday<\/span>
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      • Weekends as needed<\/span>
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      • Periodic On -call<\/span>
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        Work Location:<\/span>
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        In office only<\/span><\/b>
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About the Company

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Netrio